Exam Services Manager

2 months ago

Melbourne, Australia Pearson Full time

**About the role**: Lead a team to support exam delivery through the implementation and on-going management of exam delivery solutions.

**Our team**: Assessment & Qualifications - Pearson VUE is a global leader in computer-based testing for information technology, academic, government and professional testing programs around the world with a secure network of test centres in more than 180 countries.

**As an Event Manager, you’ll be responsible for**:

- Responsible for securing and maintaining exam delivery venues that will provide the required level of secure capacity and geographic coverage per regional and global expectations.
- Support the business by ensuring that client satisfaction levels are achieved to a high standard and issues are recognised, documented, and resolved.
- Develop strong relationships with Pearson colleagues to maximise effectiveness of exam delivery solutions.
- Responsible for coordinating channel activity and exam delivery to ensure capacity demands are met; this may include contributing to the strategy for new channel expansion.
- Provide input to channel strategy for long term success of exam delivery.

**To be successful in this role, you will ideally have**:

- At least 3 - 5 years of Event Manager experience
- Bachelor’s degree is preferred
- Good communication skills both written and verbal.
- Possesses great problem-solving skills, and discipline.

**Benefits**
- Bonus leave day, to invest in your learning as well as volunteer day to give back to the community.
- Flexible hybrid working

**Flexible working**: We are committed to hybrid working practices and has adopted flexible remote and virtual working. Where possible our employees can choose to manage their attendance to the office more flexibly.

**What to expect from Pearson**

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

**Job**: TESTING CENTER

**Organization**: Assessment & Qualifications

**Schedule**: FULL\_TIME

**Workplace Type**: Hybrid

**Req ID**: 17348

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