Academic Services Officer

3 weeks ago

Melbourne, Australia Melbourne Business School Full time

**Full-time, continuing position**:

- **Carlton location with flexible work options available**

**About Us**

At Melbourne Business School (MBS) our purpose is to unleash ideas and leaders for a sustainable future. Our vision is to be among the top-ranked providers of business education within the Asia-Pacific Region, to be the first choice of students and clients seeking award and non-award educational experiences, and to be esteemed globally as a leading supplier of academic and business research.

**The Opportunity**
- Reporting to the Manager, Academic Services, an opportunity now exists within the Program Management team on a permanent basis to contribute to the delivery of a client centred service culture within MBS that is responsive to stakeholder needs and proactive and dedicated to the delivery of high quality services.
- Working across several professional areas within MBS the role provides assistance and support in the following areas:

- Support for teaching faculty
- Planning, logistics and administrative support related to degree programs
- Compliance with applicable University policies

**Some key accountabilities will also include**:

- Provide support and assistance to source and compile teaching/learning support materials as requested and required
- Provide timely and relevant advice and information to teaching staff on teaching timetables, scheduling changes and important dates and deadlines for the administration of academic programs.
- Provide assistance and support to all teaching staff and guest lecturers as required in the use of the LMS/Canvas, including user instructions and the provision of passwords and log-in details.
- Develop exam schedule and arrange exams for the S/EMBA programs
- Contribute to the ongoing review of administration procedures, work practices and systems and identify and recommend opportunities for improvement

**About you**
- As a highly organized and collaborative individual, you will bring to us strong administration skills and ideally some program management experience gained within the higher education sector. You will also be able to demonstrate an ability to use time and resources effectively, prioritise tasks and meet competing and conflicting deadlines. You will also be an advanced user of Learning Management System to advise instructors and troubleshoot problems.

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