Administration Officer

2 months ago


Brisbane, Australia Queensland Health Full time

About the role
Permanent full time opportunity to provide administration support within the Intensive Care Unit (ICU) along with a range of valuable support duties as directed as part of the administration team within ICU.
About you
- Provide first point of call, reception and telephone response service for patients and/or relatives and ensure re-direction to the appropriate area for care by health professionals, using tact, diplomacy and discretion.
- Provide a high standard of keyboard, word processing services and data integrity.
- Perform duties such as searches, admissions, booking Public and private appointments and discharges of patients both public and private on the Hospital Based Corporate Information System (HBCIS) including the completion of associated paperwork as per District policy and departmental procedures.
- Ensure compliance within Queensland Health requirements for mandatory and non-mandatory data collection within admitted and non-admitted data collection by accurately and efficiently entering and updating patient demographics, next of kin, Medicare and referring doctor details etc. for all elective patients, before patients leave the area.
- Create new patient medical records, maintain and prepare existing medical records, ensuring the sorting and filing of all emergency notes, pathology reports and admission paperwork as per District policies before returning to the Medical Records Department or transferring to the wards as well as maintain all ward inpatient charts.

Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTEDThis work is licensed under a Creative Commons Attribution 3.0 Australia License.


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