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Aps 4 - Travel Co-ordinator
4 weeks ago
$73,343 - $80,071 (plus Super)
- Campbell Park - ACT
**The Role**
As the Travel Co-Coordinator, you will work in the Defence Legal Travel Hub to support legal officers in arranging their official travel.
Your responsibilities will include:
- Working, with limited direction, within Defence Legal to effectively deliver Travel coordination services within the Defence Travel Policies and Guidelines.
- Contributing to a culture of customer service excellence, striving to exceed customer expectations and maintaining high customer satisfaction levels.
- Contributing to a supportive and inspiring team environment with an open communication culture.
- Informing officers of important information relating to travel by drawing on Defence travel policies, processes and systems.
- Booking travel using Whole of Australian Government travel services and suppliers.
- Adapting travel arrangements according to travellers’ needs through active listening and working collaboratively.
- Nurturing internal relationships to provide a quality travel service and respond to changing needs and expectations.
- Clearly presenting and maintaining information on the Legal Portal about the Travel Hub.
- Thinking laterally and identifying potential solutions for key problems that arise.
- Communicating and following direction from your supervisor to implement new processes resulting from changes to policies or procedures.
- Responding to Travel Hub mailbox enquiries within agreed priorities, in accordance with record-keeping and documentation procedures.
**About our Team**
Defence Legal is a culturally diverse and inclusive organisation. It is a critical enabler that provides legal services to the Department of Defence, including the ADF. The legal services provided by Defence Legal cut across broad ranging issues that contribute to the capability of Defence achieving its mission to defend Australia and its national interests in order to advance Australia’s security and prosperity. Defence Legal is an agile employer and flexible working arrangements will be considered.
We are seeking someone who inspires others and thrives in a high tempo, high pressure environment to provide effective guidance, advice and travel support for Defence Legal Officers.
- Excellent organisational, interpersonal and communication skills.
- Proven ability to handle multiple priorities and adapt to changing situations.
- Confident in supporting productive working relationships and communicating clearly.
- Commits to action by taking personal responsibility for completing tasks within agreed priorities.
- Demonstrates initiative and capacity to do what is required.
- A lateral thinker who can identify and implement ways to improve work practices.
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