
Senior Organisational Design Advisor
2 days ago
Senior Organisational Design Advisor
Clerk Grade 9/10
Salary Range: $129,464 - $142,665 + super
Employment Type: Temporary up to 12 months, Full-time
Location: McKell, Parramatta or Gosford
Are you passionate about building agile, future-ready workforces that deliver exceptional customer outcomes? We're seeking a Senior Organisational Design Advisor to partner with business leaders, shape fit-for-purpose structures and roles, and provide expert, data-driven insights that align our organisation's design with strategic priorities, digital transformation, regulatory reform and customer experience excellence.
Responsibilities
- Partner with business leaders to shape fit-for-purpose structures and roles.
- Provide expert, data-driven insights that align organisational design with strategic priorities, digital transformation, regulatory reform, and customer experience excellence.
About the team
Join the Workforce Planning & Strategy team within People & Culture at the Department of Customer Service. We're a collaborative team that supports the organisation in building a future-ready workforce. You'll work closely with business leaders, change teams, and HR partners to deliver innovative organisational design solutions that drive transformation and improve service delivery across NSW.
About You
To be successful in this role, you will have:
- Demonstrated experience in organisational design, workforce planning, or strategic HR within a complex organisation
- Strong analytical and stakeholder engagement skills, with the ability to influence and negotiate across diverse groups
- Proven ability to use data and evidence to inform structural decisions and improve workforce outcomes
- Proven ability to manage competing priorities and deliver high-quality outcomes in a dynamic environment
- A collaborative mindset and a commitment to continuous improvement and innovation
About Us
The Department of Customer Service (DCS) transforms the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make Government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.
More information
Reach out to Melissa Ancuk, People Partnerships Manager, at melissa.ancuk@customerservice.nsw.gov.au to learn more about this incredible opportunity.
What's next
Your application should include an up-to-date CV and a cover letter that clearly details your relevant skills and experience for this position.
Salary Grade 09/10, with the base salary for this role starting at $129,464 base plus superannuation.
Role Description is available. For enquiries relating to recruitment please contact Rodrigo Sandoval via rodrigo.sandoval@customerservice.nsw.gov.au.
Capability and recruitment
Capability Application Tool: practice application and interview questions based on the focus capabilities listed in the role description.
Closing date
Closing Date: Monday, September 15, 2025 at 10:00 am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Diversity and inclusion
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Rodrigo Sandoval via rodrigo.sandoval@customerservice.nsw.gov.au or 02 9494 8351.
Additional information
- Information on some of the different types of disabilities
- Information on adjustments available for the recruitment process
-
Senior Organisational Design Advisor
2 days ago
Sydney, New South Wales, Australia NSW Government Full timeOverviewSenior Organisational Design AdvisorClerk Grade 9/10Salary Range: $129,464 - $142,665 + superEmployment Type: Temporary up to 12 months, Full-timeLocation: McKell, Parramatta or GosfordAre you passionate about building agile, future-ready workforces that deliver exceptional customer outcomes? We're seeking a Senior Organisational Design Advisor to...
-
Senior Organisational Design Advisor
4 days ago
Sydney, New South Wales, Australia myCareer - NSW Government Full time $129,464 - $142,665Senior Organisational Design AdvisorClerk Grade 9/10Salary Range: $129,464 - $142,665 + superEmployment Type: Temporary up to 12 months, Full-timeLocation: McKell, Parramatta or GosfordAre you passionate about building agile, future-readyworkforces that deliver exceptional customer outcomes? We're seeking a SeniorOrganisational Design Advisor to partner with...
-
Organisational Design
1 day ago
Sydney, New South Wales, Australia Compare Club Full timeOverviewCompare Club is scaling rapidly and redesigning how we work to support growth. We're looking for an experienced Organisational Design & Workforce Transformation Partner to lead a 9-month program of work, reporting directly to the Chief People Officer, based in Sydney with hybrid work options.About the roleThis role will transform the way of working...
-
Organisational Design
1 day ago
Sydney, New South Wales, Australia Compare Club Full timeOverview Compare Club is scaling rapidly and redesigning how we work to support growth. We're looking for an experienced Organisational Design & Workforce Transformation Partner to lead a 9-month program of work, reporting directly to the Chief People Officer, based in Sydney with hybrid work options. About the role This role will transform the way...
-
Sydney, New South Wales, Australia Buscojobs Full timeLearning and Organisational Development AdvisorLearning and Organisational Development Advisor1 day ago Be among the first 25 applicantsRe.Group is an Australian-owned company focused on providing solutions for recycling and recovery of resources from waste. Our vision is to create a wasteless society - where all resources that become waste are reused and...
-
Senior Primary Design Engineer
4 weeks ago
Sydney, New South Wales, Australia Design Build Full timeJoin to apply for the Senior Primary Design Engineer role at Design Build 2 days ago Be among the first 25 applicants Join to apply for the Senior Primary Design Engineer role at Design Build Position: Senior Primary Design EngineerSalary: up to 185k +Company: Tier 1 ContractorLocation: SydneyProjects: Energy - up to 500kv SubstationsDesign & Build have...
-
Senior Organisation Development Specialist
10 hours ago
Sydney, New South Wales, Australia beBeeOrganisational Full time $129,464 - $142,665About the OpportunityPartner with business leaders to design and develop organisational structures that support strategic objectives.Key Responsibilities:Collaborate with stakeholders to inform organisational design decisions, leveraging data-driven insights.Provide expert advice on workforce planning and HR strategies within complex organisations.About...
-
Senior Design Manager
4 weeks ago
Sydney, New South Wales, Australia Design Build Full timeJoin to apply for the Senior Design Manager role at Design Build 3 weeks ago Be among the first 25 applicants Join to apply for the Senior Design Manager role at Design Build With over 50 years of experience delivering award-winning commercial, education, health, hospitality and institutional projects across Australia, this tier-2 builder is known for...
-
Senior Design Manager
4 weeks ago
Sydney, New South Wales, Australia Design Build Full timeJoin to apply for the Senior Design Manager role at Design Build3 weeks ago Be among the first 25 applicantsJoin to apply for the Senior Design Manager role at Design BuildWith over 50 years of experience delivering award-winning commercial, education, health, hospitality and institutional projects across Australia, this tier-2 builder is known for the...
-
Senior Design Manager
4 weeks ago
Sydney, New South Wales, Australia Design Build Full timeJoin to apply for the Senior Design Manager role at Design Build3 weeks ago Be among the first 25 applicantsJoin to apply for the Senior Design Manager role at Design BuildWith over 50 years of experience delivering award-winning commercial, education, health, hospitality and institutional projects across Australia, this tier-2 builder is known for the...