Current jobs related to Knowledge Management Specialist - Sydney, New South Wales - Reserve Bank of Australia

  • Knowledge Management Specialist

    1 week ago

    Sydney, New South Wales, Australia Avant Mutual Full time

    OverviewKnowledge Management Specialist role at Avant MutualLocation: Hybrid Sydney CBDDivision: Medical Indemnity InsuranceType: Permanent Full-timeAvant is Australia's leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years.Avant now represents 90,000 health practitioners and medical...

  • Knowledge Management Specialist

    14 hours ago

    Sydney, New South Wales, Australia beBeeManagement Full time $100,000 - $150,000

    Job Description:We are seeking an experienced Knowledge Management Specialist to join our team. The successful candidate will have a strong background in legal practice, preferably with a focus on litigation / dispute resolution.The main responsibilities of this role include:Promoting a culture of knowledge sharing within the organizationLiaising with...

  • Knowledge Management Specialist

    3 days ago

    Sydney, New South Wales, Australia beBeeManagement Full time $104,164 - $148,494

    Job OpportunityWe are seeking an experienced Knowledge Management Specialist to join our team.The successful candidate will have:A minimum of five years' experience in legal practice, preferably with a focus on litigation / dispute resolutionExcellent legal drafting skills, and an interest in clear written communicationSolid Microsoft Word skills, and...

  • Knowledge Management Specialist

    5 days ago

    Sydney, New South Wales, Australia Avant Full time $90,000 - $120,000 per year

    Location: Hybrid Sydney CBD Division: Medical Indemnity Insurance Type: Permanent Full-timeAvant is Australia's leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years.Avant now represents 90,000 health practitioners and medical students across every state and territory, delivering market...

  • Knowledge Management Strategist

    4 days ago

    Sydney, New South Wales, Australia beBeeKnowledge Full time $145,000 - $160,000

    Job Title:A seasoned Knowledge Management Specialist is needed to lead the design, implementation and launch of a knowledge management capability.About This RoleThe ideal candidate will design and implement a scalable KM strategy and configure the ServiceNow Knowledge Management module, including taxonomy, workflows, templates and governance.They will...

  • Strategic Knowledge Manager

    1 week ago

    Sydney, New South Wales, Australia beBeeKnowledge Full time $145,000 - $160,000

    Job OpportunityWe are seeking a seasoned Knowledge Management Specialist to spearhead the design, implementation, and launch of our knowledge management capability.The ideal candidate will possess deep expertise in ServiceNow and have a proven track record of driving efficiency, innovation, and collaboration through effective knowledge management.

  • Knowledge Manager

    1 day ago

    Sydney, New South Wales, Australia beBeeLearning Full time $90,000 - $110,000

    EML is a leading Workers Compensation and Personal Injury Claims Management business.We help people get their lives back through ongoing support during their return-to-work journey.The OpportunityYou will make a positive impact on someone's life every day as part of our diverse team based in Sydney or Newcastle.As a Learning & Development Design Specialist,...

  • ServiceNow Knowledge Manager

    1 week ago

    Sydney, New South Wales, Australia beBeeKnowledge Full time $100,000 - $130,000

    Job Summary:Skillset and Qualifications RequiredExpertise in knowledge management and ServiceNow platform expertise is a mustStrong analytical, problem-solving, and communication skills are essentialAble to work independently with minimal supervision requiredAbout the Role:This role involves developing and implementing effective knowledge management...

  • ServiceNow Knowledge Manager

    2 days ago

    Sydney, New South Wales, Australia beBeeKnowledge Full time $90,000 - $120,000

    We are seeking a Knowledge Management Specialist to lead the charge in transforming how our teams access, share and apply knowledge through ServiceNow. The successful candidate will be at the forefront of building a knowledge-driven culture.About the RoleDevelop and execute a KM strategy that aligns with business goals and drives engagement with ServiceNow...

  • Knowledge Support Specialist

    2 days ago

    Sydney, New South Wales, Australia beBeeKnowledge Full time $80,000 - $120,000

    About the RoleWe are seeking a skilled Knowledge Support Specialist to join our team in Sydney. This newly created role will work closely with the Knowledge Lead and play an essential part in supporting the Workplace team to maintain competitive advantage and enhance the efficiency of knowledge nationally.The successful candidate will assist in centralising...

Knowledge Management Specialist

1 month ago

Sydney, New South Wales, Australia Reserve Bank of Australia Full time
Knowledge Management Specialist (ServiceNow) - FTC to June 2027

Join to apply for the Knowledge Management Specialist (ServiceNow) - FTC to June 2027 role at Reserve Bank of Australia

Knowledge Management Specialist (ServiceNow) - FTC to June 2027

4 days ago Be among the first 25 applicants

Join to apply for the Knowledge Management Specialist (ServiceNow) - FTC to June 2027 role at Reserve Bank of Australia

We are seeking an experienced and strategic Knowledge Management (KM) Specialist with deep expertise in ServiceNow to lead the design, implementation, and launch of our knowledge management capability. This role is critical in shaping how knowledge is captured, curated, and shared across the organisation to drive efficiency, innovation, and collaboration.

You will be responsible for optimising the KM framework, configuring ServiceNow Knowledge Management, and leading the change management and adoption strategy to ensure successful uptake across the business.

About the role
  • Fixed Term Contract to June 30th 2027
  • Hybrid Work Environment
  • Impactful work that makes a difference

We are seeking an experienced and strategic Knowledge Management (KM) Specialist with deep expertise in ServiceNow to lead the design, implementation, and launch of our knowledge management capability. This role is critical in shaping how knowledge is captured, curated, and shared across the organisation to drive efficiency, innovation, and collaboration.

You will be responsible for optimising the KM framework, configuring ServiceNow Knowledge Management, and leading the change management and adoption strategy to ensure successful uptake across the business.

About the role
  • Design and implement a scalable Knowledge Management strategy.
  • Configure and optimise the ServiceNow Knowledge Management module, including taxonomy, workflows, templates, and governance.
  • Develop and implement a process and solution for project delivery teams to ensure that all necessary knowledge for supporting business operations is effectively captured and maintained throughout the project lifecycle.
  • Collaborate with IT and other departments to identify knowledge needs and integrate KM into business processes.
  • Develop and execute a launch and awareness campaign to promote the KM capability.
  • Create training materials, run workshops, and support champions to drive adoption and engagement.
  • Establish governance models, content lifecycle processes, and quality standards.
  • Create and maintain reports and dashboards to monitor usage, analyse metrics, and continuously improve the KM system based on feedback and data insights.
  • Ensure compliance with organisational policies and industry standards in all knowledge management activities.
  • Conduct regular audits to ensure the quality and relevance of knowledge content.

About you
  • Proven experience in Knowledge Management.
  • Hands-on experience with ServiceNow Knowledge Management (configuration, administration, and optimisation).
  • Strong understanding of KM principles, content strategy, and information architecture.
  • Experience leading change management and adoption initiatives.
  • Excellent communication, facilitation, and stakeholder engagement skills.
  • Ability to work independently and collaboratively in a fast-paced environment.

Qualifications

Education: Bachelor's degree in information technology, Computer Science, or a related field.

Certifications: Certified Knowledge Manager (CKM), ITIL certification or familiarity with ITSM practices, Human Centred Design (desirable).

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeContract
Job function
  • Job functionInformation Technology
  • IndustriesTechnology, Information and Internet

Referrals increase your chances of interviewing at Reserve Bank of Australia by 2x

Get notified about new Knowledge Management Specialist jobs in Sydney, New South Wales, Australia.

Mascot, New South Wales, Australia 5 days ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 3 weeks ago

Sydney, New South Wales, Australia A$145,000.00-A$160,000.00 3 weeks ago

Sydney, New South Wales, Australia 2 months ago

Information Technology Service Delivery Manager

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

St Leonards, New South Wales, Australia 3 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Macquarie Park, New South Wales, Australia 3 days ago

Parramatta, New South Wales, Australia 3 weeks ago

Northern Beaches, New South Wales, Australia 2 weeks ago

Millers Point, New South Wales, Australia 1 week ago

Homebush, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 4 days ago

Parramatta, New South Wales, Australia 12 hours ago

Sydney, New South Wales, Australia 1 month ago

Business Systems Lead - Enterprise ApplicationsManager Innovation and Emerging Technology

Harris Park, New South Wales, Australia 5 days ago

Sydney, New South Wales, Australia 3 weeks ago

Concord West, New South Wales, Australia 1 day ago

Information Security Manager (Corporate IT)

Sydney, New South Wales, Australia 1 day ago

Group Senior Manager Digital and Platforms

Sydney, New South Wales, Australia 1 day ago

Sydney, New South Wales, Australia 4 days ago

Macquarie Park, New South Wales, Australia 3 weeks ago

Automation Delivery and Adoption Manager

Mascot, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia 4 days ago

Sydney, New South Wales, Australia 3 days ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr