Administration Officer

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

Position Details:

• 2 x fixed term positions
• Part time (48 hours per fortnight)
• Managers and Administrative Worker Grade 1 Level 1 (HS1)
• Located at The Alfred
• Great staff benefits

Alfred Cancer Specialty Clinics provide scheduled medical, nursing and allied health services to patients. The clinical services include care for patients in the malignant and non-malignant haematology, medical oncology and radiation oncology clinics.

We have a great opportunity for an experienced administrative support role in Alfred Cancer, supporting the Haematology Oncology & Radiation Oncology service. This position will be managing the coordination of the Haematology Oncology clinics working alongside the medical team, but will also be expected to cover clinics within the Radiation Oncology clinics when necessary.

Responsibilities:

• Reception and patient enquiries
• Clinic preparation
• Electronic appointment scheduling
• Referral management
• Telephone support

Strong organisational, customer service skills and demonstrated computer efficiency are essential, as is the ability to prioritise tasks in a busy environment. Excellence in written and oral communication skills, and a high level of attention to detail is also required. Experience working within a medical environment and familiarity with medical terminology will be highly regarded, however, applicants with strong administrative skills from other fields will also be considered.

This position reports to the Administration Supervisor of Cancer Services. As part of the administration team for the Outpatient Cancer Program, the administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day-to-day function of the clinics and health service.

The role is responsible for ensuring that the service supports best customer outcomes and meets both internal and external, including government reporting requirements. The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals at all times.

Essential:

• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)

Desirable:

• Previous administration experience in a healthcare setting
• Understanding and experience supporting MBS clinics in a similar setting
• Understanding of confidentiality and privacy legislation
• Knowledge of Cerner, ARIA & IPM Programs
• Typing accuracy and speed of at least 40wpm
• Understanding of medical terminology
• Ability to work under pressure in a busy environment
• Demonstrated ability to plan work flow, prioritise and delegate in order to meet deadlines

• Salary packaging & novated leasing through Maxxia
• Flexible health insurance coverage through HCF Health Insurance
• Onsite car & bike parking opportunities, deducted pre-tax
• Fantastic onsite fitness facilities at The Alfred through ProSport
• Childcare services at The Alfred managed by KU Children's Services

If you have any queries regarding the role, please contact Lily Maloney on (03) 9076 5005 or l.maloney@alfred.org.au. Applications close 11pm AEST, Sunday 16th February 2025.

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

Website: www.alfredhealth.org.au