
Applications Support Specialist
3 weeks ago
Join to apply for the Applications Support Specialist | Envest role at Envest
Applications Support Specialist | EnvestJoin to apply for the Applications Support Specialist | Envest role at Envest
Get AI-powered advice on this job and more exclusive features.
About Envest
Headquartered in Brisbane, Queensland, Envest is an insurance investment and distribution business with a diverse portfolio of brands and national footprint. Envest is a private, entrepreneurial business with a shared vision to empower independent broking and underwriting businesses to grow and deliver best-in-class insurance solutions.
About Envest
Headquartered in Brisbane, Queensland, Envest is an insurance investment and distribution business with a diverse portfolio of brands and national footprint. Envest is a private, entrepreneurial business with a shared vision to empower independent broking and underwriting businesses to grow and deliver best-in-class insurance solutions.
As an Applications Support Level 2 Technician, you will handle more complex technical issues that demand specialised knowledge and advanced troubleshooting abilities. You'll take on escalated cases from Level 1 support, assisting with maintenance, updates, and improvements of our systems and technologies.
As an Application Support Team Member, you will be part of a centralised support structure responsible for maintaining and enhancing the performance of business broking systems across the Envest Group. You will provide frontline and second-level support for platforms such as Winbeat, officetech, Marketplace and JAVLN, ensuring timely resolution of issues and a seamless user experience for broking teams. This role is critical in supporting Envest's operational efficiency and technology transformation initiatives.
About The Role
- Respond to and resolve Level 1 and Level 2 support requests related to broking applications, including INSIGHT, Sunrise, Apex, and Marketplace and cloud streaming
- platforms
- Escalate complex issues to Level 3 vendor support and coordinate resolution with external partners.
- Assist in system migrations for newly acquired businesses and support ongoing enhancements
- Maintain documentation of support procedures and contribute to knowledge base development.
- Collaborate with product owners and business broking operations teams to align support with strategic goals
- Participate in testing and rollout of new features or upgrades to broking systems.
- Conduct training sessions for Level 1 technicians and other staff on new product features.
- Assist in system migrations for newly acquired businesses and support ongoing enhancements
- Associate degree in Information Technology, Computer Science, or related field.
- Proven experience in applications support roles with advanced troubleshooting knowledge.
- Strong problem-solving skills and technical expertise.
- Familiarity with specific applications or technologies related to Broker Management Systems.
- Experience in customer service or support environments is a plus.
- Strong organisational skills and attention to detail.
Benefits
We value our team and strive to provide a comprehensive range of benefits and opportunities to support your personal and professional growth. Here's what you can expect when you join us:
- Competitive remuneration + opportunity for an annual incentive.
- An environment that encourages professional growth based on skills and interests.
- Paid volunteer leave, birthday leave + more benefits.
- Flexible working arrangements, with scope for some work-from-home.
- Employee Assistance Program for you and immediate family members.
- Seniority levelEntry level
- Employment typeFull-time
- Job functionInformation Technology
- IndustriesIT Services and IT Consulting
Referrals increase your chances of interviewing at Envest by 2x
Get notified about new Application Support Specialist jobs in Sydney, New South Wales, Australia.
Bankstown, New South Wales, Australia 1 week ago
Bankstown, New South Wales, Australia 3 weeks ago
Application Support Specialist – Investments TechnologySydney, New South Wales, Australia 3 weeks ago
Technical Application Support SpecialistSydney, New South Wales, Australia 6 days ago
Sydney, New South Wales, Australia A$70,000.00-A$80,000.00 4 days ago
Sydney, New South Wales, Australia 3 weeks ago
Sydney, New South Wales, Australia 3 weeks ago
North Sydney, New South Wales, Australia 3 weeks ago
Application Support Specialist (12 month fixed term contractor)Sydney, New South Wales, Australia 1 month ago
North Sydney, New South Wales, Australia 3 weeks ago
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 3 weeks ago
Sydney, New South Wales, Australia 1 month ago
Sydney, New South Wales, Australia 2 months ago
Sydney, New South Wales, Australia 1 day ago
Sydney, New South Wales, Australia 3 weeks ago
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 2 days ago
Sydney, New South Wales, Australia 2 weeks ago
Senior Application Support Technical SpecialistHomebush, New South Wales, Australia A$120,000.00-A$140,000.00 2 weeks ago
Sydney, New South Wales, Australia 3 days ago
Sydney, New South Wales, Australia 3 weeks ago
Sydney, New South Wales, Australia 5 hours ago
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 3 weeks ago
Surry Hills, New South Wales, Australia A$65,000.00-A$75,000.00 1 week ago
Sydney, New South Wales, Australia 1 month ago
Sydney, New South Wales, Australia 1 month ago
Sydney, New South Wales, Australia 2 weeks ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr-
Applications Support Specialist
3 weeks ago
Sydney, New South Wales, Australia Envest Full timeApplications Support Specialist | EnvestJoin or sign in to find your next jobJoin to apply for the Applications Support Specialist | Envest role at EnvestApplications Support Specialist | EnvestJoin to apply for the Applications Support Specialist | Envest role at EnvestGet AI-powered advice on this job and more exclusive features.About EnvestHeadquartered...
-
Application Support Specialist
1 week ago
Sydney, New South Wales, Australia Ukg Remote Work Freelance Full timeApplication Support Specialist (12 month fixed term contractor)Join to apply for theApplication Support Specialist (12 month fixed term contractor)role atUKGApplication Support Specialist (12 month fixed term contractor)1 day ago Be among the first 25 applicantsJoin to apply for theApplication Support Specialist (12 month fixed term contractor)role atUKGGet...
-
Application Support Specialist
3 weeks ago
Sydney, New South Wales, Australia UKG Full timeApplication Support Specialist (12 month fixed term contractor)Join to apply for the Application Support Specialist (12 month fixed term contractor) role at UKGApplication Support Specialist (12 month fixed term contractor)1 day ago Be among the first 25 applicantsJoin to apply for the Application Support Specialist (12 month fixed term contractor) role at...
-
Application Support Specialist
2 weeks ago
Sydney, New South Wales, Australia UKG Remote Work Freelance Full timeApplication Support Specialist (12 month fixed term contractor)Join to apply for the Application Support Specialist (12 month fixed term contractor) role at UKGApplication Support Specialist (12 month fixed term contractor)1 day ago Be among the first 25 applicantsJoin to apply for the Application Support Specialist (12 month fixed term contractor) role at...
-
Application Support Specialist
2 weeks ago
Sydney, New South Wales, Australia beBeeSupport Full time $70,000 - $95,000Job DescriptionWe are seeking a skilled professional to join our team as an Application Support Specialist.The successful candidate will be responsible for providing high-level support to our customers, troubleshooting issues, and escalating complex problems to senior colleagues.This is an excellent opportunity for someone who is passionate about delivering...
-
Applications Support Specialist
2 weeks ago
Sydney, New South Wales, Australia Buscojobs Full timeApplications Support Specialist | EnvestJoin or sign in to find your next jobJoin to apply for the Applications Support Specialist | Envest role at EnvestGet AI-powered advice on this job and more exclusive features.About EnvestHeadquartered in Brisbane, Queensland, Envest is an insurance investment and distribution business with a diverse portfolio of...
-
Application Support Specialist
7 days ago
Sydney, New South Wales, Australia beBeeApplication Full time $90,000 - $130,000Delivering seamless application performance is crucial to business success. As a seasoned Application Support Specialist, you will be instrumental in driving this outcome.Troubleshoot and resolve complex application issues efficientlySupport related applications (Supply Chain, Inventory, Order Management, Finance) with expertiseLog, track, and manage service...
-
Applications Support Specialist
3 weeks ago
Sydney, New South Wales, Australia Buscojobs Full timeApplications Support Specialist | EnvestJoin or sign in to find your next jobJoin to apply for the Applications Support Specialist | Envest role at EnvestGet AI-powered advice on this job and more exclusive features.About EnvestHeadquartered in Brisbane, Queensland, Envest is an insurance investment and distribution business with a diverse portfolio of...
-
Application Support Specialist
1 week ago
Sydney, New South Wales, Australia beBeeApplication Full time $75,000 - $80,000Job Overview:We are seeking a skilled and detail-oriented Application Support Specialist to join our team. This role involves providing functional support to business users of the Graile application, resolving application-related issues, and maintaining operational documentation.Key Responsibilities:Provide timely and effective support to business users of...
-
IT Application Support Specialist
2 weeks ago
Sydney, New South Wales, Australia beBeeSupport Full time $90,000 - $125,000Support SpecialistWe have a unique opportunity for an experienced Support Specialist to join our team.About the Role:This is a challenging role that requires the ability to own issues from notification to resolution, including managing escalations.Cover application support for our FMS platform in both functional and technical areas, including Level 1 and...