Applications Support Specialist

3 days ago


Sydney, New South Wales, Australia Buscojobs Full time

Applications Support Specialist | Envest

Join or sign in to find your next job

Join to apply for the Applications Support Specialist | Envest role at Envest

Get AI-powered advice on this job and more exclusive features.

About Envest

Headquartered in Brisbane, Queensland, Envest is an insurance investment and distribution business with a diverse portfolio of brands and a national footprint. Envest is a private, entrepreneurial business with a shared vision to empower independent broking and underwriting businesses to grow and deliver best-in-class insurance solutions.

About The Role
  • Respond to and resolve Level 1 and Level 2 support requests related to broking applications, including INSIGHT, Sunrise, Apex, and Marketplace platforms.
  • Escalate complex issues to Level 3 vendor support and coordinate resolution with external partners.
  • Assist in system migrations for newly acquired businesses and support ongoing enhancements.
  • Maintain documentation of support procedures and contribute to knowledge base development.
  • Collaborate with product owners and business broking operations teams to align support with strategic goals.
  • Participate in testing and rollout of new features or upgrades to systems.
  • Conduct training sessions for Level 1 technicians and other staff on new product features.
About You
  • Associate degree in Information Technology, Computer Science, or related field.
  • Proven experience in applications support roles with advanced troubleshooting knowledge.
  • Strong problem-solving skills and technical expertise.
  • Familiarity with Broker Management Systems or related technologies.
  • Experience in customer support environments is a plus.
  • Strong organisational skills and attention to detail.
Benefits

We value our team and offer a comprehensive range of benefits to support your growth, including:

  • Competitive remuneration + opportunity for an annual incentive.
  • Professional development opportunities.
  • Paid volunteer leave, birthday leave, and more benefits.
  • Flexible work arrangements, including some work-from-home options.
  • Employee Assistance Program for you and your immediate family.

If you're ready to advance your career, click the Apply button or contact us directly.

Additional Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: IT Services and IT Consulting

This job posting appears active and does not contain any indications of being expired.

#J-18808-Ljbffr

  • Sydney, New South Wales, Australia Envest Full time

    Applications Support Specialist | EnvestJoin or sign in to find your next jobJoin to apply for the Applications Support Specialist | Envest role at EnvestApplications Support Specialist | EnvestJoin to apply for the Applications Support Specialist | Envest role at EnvestGet AI-powered advice on this job and more exclusive features.About EnvestHeadquartered...


  • Sydney, New South Wales, Australia UKG Full time

    Application Support Specialist (12 month fixed term contractor)Join to apply for the Application Support Specialist (12 month fixed term contractor) role at UKGApplication Support Specialist (12 month fixed term contractor)1 day ago Be among the first 25 applicantsJoin to apply for the Application Support Specialist (12 month fixed term contractor) role at...


  • Sydney, New South Wales, Australia beBeeApplication Full time $70,000 - $90,000

    Job SummaryWe are seeking an experienced professional to fill the role of Application Support Specialist.This position involves supporting, implementing and troubleshooting software for various environments used within our organization.Key ResponsibilitiesMonitoring application performance, uptime and health is crucial in this role.Providing support to...


  • Sydney, New South Wales, Australia beBeeApplication Full time $150,000 - $180,000

    Job Title:Application Support SpecialistAbout the RoleWe're seeking a talented professional to expand our Application Support team for BlackRock Aladdin environments.Main ResponsibilitiesProvide Technical Support: Offer Level 1-3 application support for BlackRock Aladdin, ensuring seamless system performance and user experience.Engage with Stakeholders:...


  • Sydney, New South Wales, Australia beBeeTechnical Full time $90,000 - $120,000

    Software Technical Support EngineerAre you looking for a challenging role where you can utilize your technical skills to provide top-notch support to our customers? We are seeking an experienced Software Technical Support Engineer to join our team. As a key member of our customer success division, you will be responsible for ensuring continued smooth...


  • Sydney, New South Wales, Australia beBeeSupport Full time $90,000 - $120,000

    Job DescriptionWe are seeking a skilled professional to fill the role of Application Support Specialist. This position requires an individual with excellent technical skills and strong communication abilities.The ideal candidate will be responsible for providing top-notch user support, training new employees on software systems, and collaborating with...


  • Sydney, New South Wales, Australia beBeeCloud Full time $170,000 - $210,000

    Expert Application Support SpecialistWe are seeking a highly skilled Expert Application Support Specialist to join our team. As a key member of the support team, you will be responsible for providing exceptional technical expertise to customers, resolving complex issues related to Kubernetes, Linux, and Replicated products.You will collaborate with...


  • Sydney, New South Wales, Australia Midwinter Financial Services Pty Full time

    At Midwinter, we know there's a human interaction behind every quality advice experience. That's why we're focused on supporting our clients with software that simplifies how they deliver advice. From managing compliance to scaling practices, our software supports everyday tasks so clients can focus on providing great advice and growing their...


  • Sydney, New South Wales, Australia JCDecaux Australia Full time

    Join to apply for the Application Specialist role at JCDecaux AustraliaJoin to apply for the Application Specialist role at JCDecaux AustraliaDirect message the job poster from JCDecaux AustraliaHead of Talent at JCDecaux Australia | Leading Talent Acquisition StrategyAre you passionate about driving innovation and making an impact in the Out-of-Home...


  • Sydney, New South Wales, Australia JCDecaux Australia Full time

    Join to apply for the Application Specialist role at JCDecaux AustraliaJoin to apply for the Application Specialist role at JCDecaux AustraliaDirect message the job poster from JCDecaux AustraliaHead of Talent at JCDecaux Australia | Leading Talent Acquisition StrategyAre you passionate about driving innovation and making an impact in the Out-of-Home...