Coordinator, Recreation Facilities

Apply now Job no: 576997. Work type: Full-time. Location: Flexible. Categories: Customer Service.

Benefits for working with us

At Deakin, we offer a lifestyle with campuses in Geelong, Melbourne, and regional Victoria. You'll find on-site facilities and flexible working arrangements that support work-life balance, generous leave entitlements (including extended parental leave and optional additional time off), staff discounts, health and wellbeing services, ongoing professional development, and an inclusive culture for growth, whether working remotely or on campus.

As the Coordinator, Recreation Facilities, you will deliver high-quality health, fitness, and recreation services across Deakin University's sports facilities and gyms. You will oversee the day-to-day operation of fitness centres and sports facilities, and coordinate and administer group fitness programs to ensure a seamless and engaging experience for members, students, and the wider university community.

You will work closely with fitness instructors, personal trainers, facility staff, and the Campus Experience team to schedule classes, maintain program quality, and ensure safety and operational standards. You will supervise part-time staff, support community engagement initiatives, and promote participation in health and wellness activities across campuses.

With a focus on service delivery, organisation, and team collaboration, you will help foster a vibrant, inclusive, and active environment aligned with our mission to promote wellbeing through movement and connection.

• Oversee daily operations of Deakin's fitness centres and recreation facilities across all campuses, ensuring high-quality service delivery.
• Recruit, onboard, and support fitness centre staff, including coaching, rostering, and contributing to professional development and wellbeing in line with University policies.
• Support business and marketing planning by contributing to the development and implementation of the annual Business Plan.
• Manage facility scheduling and bookings, including external tenants and casual hirers, and respond to customer enquiries to ensure efficient use of spaces.
• Monitor industry trends and member insights; conduct member surveys and apply findings to enhance programs and customer experience.
• Engage with stakeholders (students, staff, clubs, residential services, and community partners) to support university-wide programs, student placements, and engagement initiatives.

• A Degree in Exercise and Sports Science with substantial relevant experience; or extensive experience in technical/administrative fields; or an equivalent combination of experience and education.
• Experience working with multiple internal and external stakeholders and/or clients from business, government, or community sectors and students.
• Extensive experience in the fitness industry, including health club/fitness centre operations.
• Proficiency with CRM and fitness-specific software.
• Experience negotiating commercial stakeholder agreements and building constructive stakeholder relationships.
• Ability to manage complex operating budgets, including forecasting, reporting, and reconciling financial outcomes.
• Experience in an organisation with complex administrative structures, policies and procedures, preferably in higher education.

Please submit your updated resume and a short cover letter outlining your skills and experience. For a confidential discussion, contact Wade Gwynne (Senior Coordinator, Recreation Facilities) at wade.gwynne@deakin.edu.au.

For a copy of the position description, see the notice below:

Applications for this position close on Tuesday, 30 September at 11:55 PM.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.