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Facilities Coordinator

2 weeks ago

Melbourne, Victoria, Australia Knight Facilities Management Full time $60,000 - $80,000 per year

The Company

Knight Facilities Management is a global leader in facilities support services, operating in 13 countries with over 5,000 employees. Since expanding into Australia in 2009, Knight FM has established a presence in all states and territories, delivering comprehensive FM services. We are committed to fostering workplace diversity and providing opportunities for professional growth while maintaining a strong focus on safety, quality, and customer satisfaction.

The Role

We currently have a great opportunity for an enthusiastic Facilities Coordinator to join our organisation in delivering Facilities Management services to our NDIS clients.

As the Facilities Coordinator for hard and soft services, you will provide management and direction to contractors, managing the day-to-day compliance and risk-related activities associated with the management and coordination of preventative and corrective maintenance, as well as essential services for our clients. In this role, you will liaise directly with contractors, management, and clients to ensure seamless service delivery in accordance with contract agreements.

You will play a strategic role in the Facilities Department, ensuring that all maintenance activities are executed effectively and efficiently. Your focus will be on meeting Key Performance Indicators (KPIs) and compliance with relevant standards, regulations, and contractual obligations.

Key Responsibilities:

  • Managing and coordinating repairs and maintenance across multi-disciplinary sites
  • Engage with vendors and suppliers to deliver services ensuring quality, timeliness and costs are managed
  • Liaising with both Internal, External staff and our national pool of contractors.
  • Meeting KPIs and Service Level Agreement targets
  • Managing Minor Works through to completion
  • Liaison with the landlord on matters relating to the premise
  • Participate in the development of long-term plans for facility maintenance, upgrades, and improvements, including budget development and management
  • Manage the CMMS database, including report development
  • Management of maintenance records and compliance/ESM records
  • General administration duties

Key skills and attributes required for the role:

  • Previous experience in Facilities Maintenance or business organisation (desired)
  • Accuracy and attention to detail
  • Strong organisational and time management skills
  • Exceptional customer and supplier management skills
  • Good interpersonal, written and verbal communication skills including the ability to liaise with both internal and external stakeholders
  • Self-motivated, performance driven, flexible and adaptable
  • Ability to work well under pressure within a fast-paced environment
  • Self-starter with ability to learn new systems and processes quickly
  • Intermediate Microsoft Office skills

Knight FM is an equal opportunity employer and supports workplace diversity. We strongly encourage Aboriginal and Torres Strait Islander applicants to apply.

For further information, please visit our website at

We look forward to receiving your application