Sales Coordinator

4 weeks ago

Ipswich, Australia Eurosoft UK Ltd Full time
Overview

Sales Coordinator at Eurosoft (UK) Ltd – Ipswich. Monday to Friday (9:00am - 5:00pm). Hybrid working. Salary: £33,710 salary + Bonus. OTE: £37,081. Benefits include Life Insurance, Income Protection Insurance, Healthcare, Gym Membership, Free Parking, Pension, and annual/quarterly performance bonus. 20 days holiday + Bank holidays increasing over time, plus Christmas shutdown.

Leading international construction company with over 150 years of history has an exciting opportunity for a Sales Coordinator to join their team. Join a busy, fast-paced sales office where delivering excellent customer service is at the heart of everything we do. In this role, you'll play a key part in managing customer expectations by coordinating pricing for materials to meet project timelines. We're looking for someone with experience handling quotes, sales and purchase orders, and invoices. You'll need to be a confident problem solver who can think on their feet, juggle changing priorities, and maintain strong attention to detail. A proactive and diplomatic approach is essential, as is previous experience in a similar role.

Main Responsibilities
  • Document & Order Processing: Prepare accurate project quotations
  • Document & Order Processing: Process sales and purchase orders
  • Document & Order Processing: Generate and review customer invoices
  • Document & Order Processing: Validate customer purchase orders and project details to ensure accuracy
Customer-Focused Communication
  • Build and maintain strong relationships with customers, suppliers, and the external sales team
  • Collaborate with other departments to coordinate quotes, orders, deliveries, and invoices
  • Resolve customer queries and support smooth project delivery from start to finish
  • Adapt your communication style to meet the needs of different stakeholders
Logistics & Scheduling
  • Plan and schedule deliveries to align with customer project deadlines
  • Monitor stock levels to meet order requirements
  • Prioritize tasks to meet KPIs and departmental goals
Teamwork & Support
  • Work as a key part of a supportive, high-performing team
  • Step in to assist colleagues where needed to help meet departmental and business goals
  • Handle general admin tasks related to customer service (e.g. credit notes, returns, non-conformance reports, invoice queries)
  • Actively participate in team meetings and workshops to share ideas and improve processes
What We're Looking For
  • Strong administrative experience with a high level of accuracy
  • Confident handling sales and purchase orders
  • Well-organized with a proven ability to manage time and prioritize tasks
  • Clear and professional communication skills, both written and verbal
  • Comfortable working in a fast-paced environment
  • Positive, proactive attitude toward problem-solving
  • Experience with logistics or transport planning is a plus

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