Sales Coordinator

5 days ago

Ipswich, South Dakota, Australia Greenwave Renewables Full time
Overview

Internal Sales Coordinator — Renewable Energy (Heat Pumps & Solar)

Location: Bury St Edmunds / hybrid | Salary: £24,000 + commission/bonuses (OTE £28–32k) | Full time

About Greenwave Renewable Solutions LTD

We install heat pumps, solar and full home renewables across the region. We're a young, growing team looking for an ambitious Internal Sales Coordinator to own first-contact and appointment booking for warm leads — helping convert online/marketing leads into quality on-site appointments for our field sales team.

Responsibilities
  • Call inbound leads within minutes of receipt and qualify them to our checklist.
  • Make outbound calls to re-engage old quotes and leads.
  • Run follow-up cadences (calls, SMS, emails, WhatsApp) — don't let leads go cold.
  • Book appointments and manage the calendar for field sales.
  • Log all activity in the CRM and handover clean lead notes.
  • Help improve scripts, objections handling, and conversion flows.
  • Hit weekly & monthly KPIs (speed to contact, appt rate, quality).
Qualifications
  • Confident phone manner and experience with high call volumes.
  • Proven follow-up discipline — you don't give up after one call.
  • Tech-savvy: CRM experience preferred (HubSpot / Commusoft / BusinessPilot a plus).
  • Coachable attitude and team player.
  • Ideally some home-improvement, solar or energy sector experience — not essential.
  • Full UK right to work.
Pay & Benefits
  • Base salary £24,000 per year.
  • Per-qualified appointment paid (£12–£25) + conversion bonus (£150–£300) when appointments convert to installs.
  • holiday + bank holidays, pension, and career progression to sales rep / manager.
  • Training, script coaching, and performance bonuses.

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