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Front Desk Staff

4 weeks ago

Melbourne, Victoria, Australia Complete Balance Physio & Pilates Maribyrnong & Tullamarine Full time

Direct message the job poster from Complete Balance Physio & Pilates Maribyrnong & Tullamarine

Founding Director -The Sports MAP Network

Position Title:

Front Desk Staff

Employment Conditions:

Part time- 25 hours + a week

Remuneration:

Allied health support services award part time rates

The Position:

Complete Balance Physiotherapy offers Physiotherapy, Pilates, Podiatry & Myotherapy across our two locations in Maribyrnong and Tullamarine. Complete Balance Physiotherapy is dedicated to the well-being of our patients and we hold ourselves accountable to the highest levels of client service and treatment.

We are seeking a friendly and motivated person to join our team and take on a range of responsibilities to continue to improve our systems and client experience. Key roles would include:

●Invoicing and basic bookkeeping duties

●End of month reporting

●Client bookings and scheduling

●Face to face interaction with clients providing exceptional care

●General front end administration responsibilities

●First point of patient contact

●Preparation of the clinic for practitioners and classes

●Appointment and account management

●HICAPS and EFTPOS payments

●Maintaining the general appearance and cleanliness of the clinic

Key Personable Attributes:


• Exceptional approach to customer service


• Highly developed communication skills


• Understanding of patient privacy and confidentiality

Required Criteria:

●Confident and capable with online excel & word etc

●Ability to learn and operate invoicing in Xero

●Ability to work between the hours of 7:30am to 7:30pm Monday to Friday. Exact hours are to be confirmed.

●Must hold Australian Residency

A candidate with experience in a front desk role (specific clinic management) will be highly regarded.

If you believe you can add something valuable to our team, please send your cover letter and resume to admin@completebalancephysiotherapy.com.au

Attn: Practice Manager

Applications will close once the right candidate is hired

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typePart-time
Job function
  • Job functionAdministrative
  • IndustriesHospitals and Health Care

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