Front Desk Operations Manager
1 day ago
The Reception Department is the first point of contact for visitors, clients, and staff. This department plays a crucial role in creating a positive and professional first impression.
We are seeking a dynamic and motivated individual to oversee and manage front desk operations. The ideal candidate will have excellent leadership skills, a customer-focused approach, and the ability to handle multiple responsibilities in a fast-paced environment.
- Ensure the reception area is welcoming, professional, and well-organised.
- Greet and assist visitors, clients, and staff in a friendly and efficient manner.
- Oversee check-ins, check-outs, and appointment scheduling.
- Manage phone calls, emails, and correspondence in a professional manner.
The successful candidate will supervise a team of receptionists, manage administrative tasks, and serve as the first point of contact for visitors and clients. Key responsibilities include maintaining booking systems with accuracy and efficiency, ensuring compliance with company policies, procedures, and health & safety regulations, and collaborating with other departments to facilitate smooth day-to-day operations.
Key Qualifications:
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment.
- Customer-focused approach.
- Organisational and time management skills.
Benefits:
This is an excellent opportunity to develop your career in a dynamic and supportive environment.
How to Apply:
Please submit your application, including your CV and a cover letter, to [contact details].
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