Senior Contract Manager

We have a great opportunity for a Senior Contract Manager to join Bupa's APAC Procurement team. In this role, you will play a key role in leading the development and execution of enterprise-wide contract management strategies across Bupa. This includes accountability for delivering best-value outcomes through effective supplier engagement, commercial negotiation, and proactive contract governance. This is a Melbourne or Sydney permanent role with hybrid work arrangements.

We're looking for someone who can bring deep contract knowledge and commercial management and who has an ability to assess, negotiate, and implement contract outcomes that align with Bupa's operational needs, risk tolerance, and commercial goals. Categories may include medical, property and professional services. You will provide insights, resolve issues when needed, and act as a trusted advisor and mentor to the sourcing team.

• Proactively champion the development and execution of contract management strategies across the portfolio, contributing to the continuous improvement of Bupa's enterprise-wide contract governance framework.
• Collaborate with the Head of Contract Management and Procurement Director to shape and refine enterprise-level contract management principles, policies, and standards.
• Lead end-to-end contract lifecycle activities for complex, high-value projects, including stakeholder engagement, contract strategy formulation, baseline validation, supplier negotiations, contract finalisation, and post-award management.
• Partner with Legal and internal stakeholders to ensure timely and accurate contract drafting, review, and execution.
• Lead negotiation activities across the portfolio to secure favourable commercial and risk-aligned terms.
• Implement and drive supplier performance measures and be accountable for managing ongoing value delivery.
• Engage and influence a range of key business stakeholders to deliver outcomes in collaboration with the Procurement team.

• Relevant graduate or post graduate qualifications in Business, Commerce, Accounting, Supply Chain Operations, Engineering or Law
• MCIPS (CIPSA) or Project Management (e.g., PMP) qualifications highly regarded
• 15+ years of experience in Procurement and/or contract management, from strategy development to execution
• Proven experience in leading successful commercial negotiations with evidence of innovative thinking, negotiation skills, and strategic negotiation planning
• Proficient in preparing and evaluating business cases, risk profiles and cost models
• Strong attention to detail and ability to ensure transparency and accuracy
• Ability to lead, influence, and collaborate with cross-functional and indirect teams within procurement
• Category experience with medical, property, professional services
• Ability to articulate performance imperatives and hold partners accountable to SLAs / resolve escalated issues
• Experience developing metrics, projections, and financial models
• Understanding of customer experience and customer-centricity principles
• Ownership mindset and integrity to deliver required results
• Strong commercial acumen and stakeholder management capabilities
• Ability to communicate complex ideas simply and influence at all levels
• Demonstrated ability to rapidly build relationships with key stakeholders across the organisation

Bupa is an international healthcare group committed to helping people live longer, healthier, happier lives and making a better world for more than 70 years.

Bupa Asia Pacific operates in Australia, New Zealand and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical and hearing services. Employing more than 20,000 people in the region, we believe we can make a real difference to the lives of customers through our values and the way we deliver personalised care.

Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued.

• Employment type: Full-time
• Job function: Purchasing and Supply Chain
• Industries: Hospitals and Health Care and Insurance