Facility Officer

3 weeks ago

Murwillumbah, New South Wales, Australia Careers at Council Full time

Murwillumbah, New South Wales

Full-time

Description

Provide vital operational support to the Ranger team by managing the daily operations of the Animal Management Facility — overseeing records, engaging with stakeholders, delivering excellent customer service and upholding high animal welfare standards.

About The Role

  • Oversee daily operations of the Animal Management Facility, providing key administrative and operational support to the Ranger team.
  • Ensure high standards of animal care, manage facility records and registers, reconcile payments and maintain consumable supplies.
  • Liaise with key stakeholders including veterinary providers and animal re-homing organisations to support facility operations.
  • Utilise Council systems to meet legislative and organisational requirements for document management and financial reporting.
  • Handle emotionally sensitive situations with professionalism, understanding the nature of the facility's operations, including potential exposure to euthanasia practices.

What's On Offer
  • a base salary ranging from $62,124 per annum with competency-based increments up to $71,178 per annum, plus 12% super
  • 70 hour, 9 day fortnight
  • training and development opportunities
  • flexible work options for a healthy work/life balance
  • generous employment conditions (we have too many to list - click here for more).

We Are Seeking
  • A qualified professional with a Certificate III in Animal Care Services (or equivalent) and proven experience in delivering exceptional customer service, particularly in sensitive or complex situations.
  • Someone with a strong track record in accurate recordkeeping and ensuring compliance with statutory and reporting requirements.
  • An excellent communicator with the ability to tailor messages for diverse audiences, provide clear guidance, and support team members effectively.
  • A tech-savvy individual with extensive experience using various software systems, including EFTPOS, and the capability to train or support others in their use.
  • A knowledgeable animal care specialist with hands-on experience in animal husbandry, disease prevention, and facility operations, including the ability to perform basic health checks and mentor others.

About Us
  • Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
  • The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.
  • Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non-traditional roles. We provide workplace adjustments for people with disability, and access to flexible work options.
  • Join an employer of choice. Professionals Australia (Local Government Engineers' Association) has named Council the 2021 Employer of Choice for our great employment practices within NSW local government.

Where It's Located

This position is based in Murwillumbah, and can be directed to work from any Council work site.

Position Closes

Friday 5 September 2025 at 12 noon sharp (NSW time). Late applications will not be permitted.

Click Here To View The Position Description

TIPS for Addressing the Selection Criteria

Click here for more information on the Recruitment Process

Click here to view our Values

Pre-Employment Screening

Tweed Shire Council conducts pre-employment assessments as part of its recruitment process.

Job offers are not made until screening has been completed. Tweed Shire Council uses third-party providers to undertake:
  • Pre-employment medical – some roles require a functional (physical) assessment, and all positions are subject to drug and alcohol screening (a positive test result means the recruitment process ends and your application will not be considered).
  • Background screening - verifies that the information you have provided throughout the recruitment process is true and correct. Click here for more information.

Reference Checks are undertaken by the panel. Your 2 referees should ideally be your current and most recent supervisors. Your referees are not contacted unless you've been interviewed and are a preferred candidate.

Immunisations

This position is identified as at risk of contracting vaccine-preventable/manageable diseases and as a consequence impacted employees are strongly recommended to participate in Council's workplace vaccination program.

How To Apply

You must use your own email address, and not one used previously by another person that has applied for a position with council.

Once you start your online application, you cannot save and return to it later.
  • Have your Resume document ready to go.
  • Fill out all questions below. Click 'Next'.
  • You'll then be prompted to attach your resume and other documents (if applicable). Click 'Next'.
  • Review your application to confirm everything is correct. Click 'Confirm' to submit your application.

If You'd Like To COPY And PASTE Question Fields Into a Separate Word Document To Work On Over Time, Please Find Them Listed Below
  • Why are you interested in working at Tweed Shire Council and what excites you most about this particular opportunity?
  • Do you hold a Certificate III in Animal Care Services (or equivalent), and can you describe your experience in providing high-level customer service, particularly in sensitive or complex situations?
  • Please provide examples of your experience in maintaining accurate records and ensuring compliance with statutory and reporting requirements.
  • How have you demonstrated strong communication skills in past roles, particularly in tailoring information for different audiences and supporting or guiding team members?
  • What computer systems and software are you proficient in using (including EFTPOS), and how have you supported or trained others in their use?
  • Describe your experience in animal husbandry and facility operations, including performing health checks and implementing disease prevention practices. How have you mentored or guided others in these tasks?

SK97188A

OFFICE USE ONLY

Unit Parks & Active Communities Job Grade JG4 Industry Parks & Active Communities Employment Type Full-time

Apply for this role

Visit site

Share
#J-18808-Ljbffr

  • Facility Officer

    3 weeks ago

    Murwillumbah, New South Wales, Australia Tweed Shire Council Full time

    Join to apply for the Facility Officer (Animal Management) role at Tweed Shire Council2 days ago Be among the first 25 applicantsJoin to apply for the Facility Officer (Animal Management) role at Tweed Shire CouncilProvide vital operational support to the Ranger team by managing the daily operations of the Animal Management Facility — overseeing records,...

  • Facility Officer

    3 weeks ago

    Murwillumbah, New South Wales, Australia Tweed Shire Council Full time

    Join to apply for the Facility Officer (Animal Management) role at Tweed Shire Council2 days ago Be among the first 25 applicantsJoin to apply for the Facility Officer (Animal Management) role at Tweed Shire CouncilProvide vital operational support to the Ranger team by managing the daily operations of the Animal Management Facility — overseeing records,...

  • Facility Officer

    3 weeks ago

    Murwillumbah, New South Wales, Australia Careers at Council Full time

    Murwillumbah, New South WalesFull-timeDescriptionProvide vital operational support to the Ranger team by managing the daily operations of the Animal Management Facility — overseeing records, engaging with stakeholders, delivering excellent customer service and upholding high animal welfare standards.About The RoleOversee daily operations of the Animal...

  • Leading Residential Aged Care Professional

    2 weeks ago

    Murwillumbah, New South Wales, Australia beBeeCare Full time $130,000 - $150,000

    Job OverviewCare Manager - Residential Aged Care in Northern NSWWe are seeking a dedicated Care Manager to join our team at one of our residential aged care facilities.This is an exceptional opportunity for an experienced Registered Nurse to lead and support our care staff in delivering outstanding care services.Main ResponsibilitiesTo provide comprehensive...

  • Clinical Nurse Leader

    3 weeks ago

    Murwillumbah, New South Wales, Australia Bolton Clarke Full time

    Join to apply for the Clinical Nurse Leader role at Bolton Clarke. Bolton Clarke is Australia's largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams...

  • Clinical Nurse Leader

    3 weeks ago

    Murwillumbah, New South Wales, Australia Bolton Clarke Full time

    Join to apply for the Clinical Nurse Leader role at Bolton Clarke.Bolton Clarke is Australia's largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support...

  • Labourer

    2 weeks ago

    Murwillumbah, New South Wales, Australia Tweed Shire Council Full time $52,704 - $58,043 per year

    About the role:We are seeking to fill two (2) Labourer positions. This position involves performing civil construction or maintenance work within Council's Infrastructure Delivery or Roads and Stormwater Units, under the direction of a supervisor. Duties may include general tasks or specialised roles such as bridge carpentry or line marking, across areas...

  • Registered Nurse

    4 weeks ago

    Murwillumbah, New South Wales, Australia Bolton Clarke Full time

    Join to apply for the Registered Nurse role at Bolton Clarke1 week ago Be among the first 25 applicantsJoin to apply for the Registered Nurse role at Bolton ClarkeGet AI-powered advice on this job and more exclusive features.Salary Packaging and tax benefits of up to $15,900 + $2650 in entertainmentEmployer of Choice in The Australian Business Awards...

  • Facility Officer

    6 days ago

    Murwillumbah, Australia Tweed Shire Council Full time

    Provide vital operational support to the Ranger team by managing the daily operations of the Animal Management Facility — overseeing records, engaging with stakeholders, delivering excellent customer service and upholding high animal welfare standards. **About the role**: - Oversee daily operations of the Animal Management Facility, providing key...

  • Facility Assistant

    2 weeks ago

    Murwillumbah, Australia Tweed Shire Council Full time

    **Join Our Team as a Facility Assistant - Animal Management Facility**: **About the role**: As a Facility Assistant, you’ll play a vital role in the day-to-day operations of the Tweed Shire Council Animal Management Facility. Reporting to the Facility Officer, you’ll be responsible for: - Observing and reporting animal health and behaviour. -...

  • Cleaner

    2 weeks ago

    Murwillumbah, Australia GJK Facility Services Full time

    **Introduction**: BETTER EXPERIENCES, BETTER OUTCOMES It's an exciting time to be joining GJK Facility Services - we have grown significantly over recent years and are transforming for future growth and opportunities to help our customers and people. We are a leading provider of facility services, committed to provider better experiences and better outcomes...

  • Facilities Officer

    7 days ago

    Murwillumbah, Australia Aveo Full time

    Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for...

  • Asset Officer

    2 weeks ago

    Murwillumbah, Australia Tweed Shire Council Full time

    Join our team as an Asset Officer for the regions ‘must do’ experiences for locals and visitors! We are looking for someone who is as passionate as we are about our newest recreational activities for our region including the Northern Rivers Rail Trail and Uki Mountain Bike Park. You must love the outdoors, being active and engaging with people, user...

  • Assistant Records Scanning Officer

    6 days ago

    Murwillumbah, Australia Tweed Shire Council Full time

    Join our Corporate Governance Unit to ensure the effective management of Council's records and information management. This position focuses on accurate back-scanning, as-needed scanning requests, and seamless importing into the Council’s Records Management System. You’ll support Council by maintaining, storing, retrieving, and distributing records in...

  • Asset Officer

    2 weeks ago

    Murwillumbah, Australia Tweed Shire Council Full time

    Join our team as an Asset Officer for the regions ‘must do’ experiences for locals and visitors! We are looking for someone who is as passionate as we are about our newest recreational activities for our region including the Northern Rivers Rail Trail and Uki Mountain Bike Park. You must love the outdoors, being active and engaging with people, user...

  • Community Liaison Officer

    2 weeks ago

    Murwillumbah, Australia Tweed Shire Council Full time

    We have an exciting new opportunity for an experienced and competent Community Liaison Officer to join our Destination, Communication and Customer Experience Unit. Working closely with the Parks & Active Communities Unit, you will provide communications and engagement support for the unit's growing programs and infrastructure projects. This includes our park...

  • Community Liaison Officer

    2 weeks ago

    Murwillumbah, Australia Tweed Shire Council Full time

    We have an exciting new opportunity for an experienced and competent Community Liaison Officer to join our Destination, Communication and Customer Experience Unit. Working closely with the Parks & Active Communities Unit, you will provide communications and engagement support for the unit's growing programs and infrastructure projects. This includes our park...

  • Trainee

    1 week ago

    Murwillumbah, Australia Northern NSW Local Health District Full time

    **Employment Type**: Temporary Full Time **Remuneration**: - **Hours Per Week**: 38 **Requisition ID**: CAM26206 **Position**: TRAINEE **Department**:**REHAB **Primary**Location**: Murwillumbah District Hospital **6 MONTH CONTRACT**:04 August 2025 - 31 January 2026 - Working with Northern NSW Local Health District, you can play a part in delivering...