Community Liaison Officer

We have an exciting new opportunity for an experienced and competent Community Liaison Officer to join our Destination, Communication and Customer Experience Unit. Working closely with the Parks & Active Communities Unit, you will provide communications and engagement support for the unit's growing programs and infrastructure projects. This includes our park and playgrounds, sports fields and open spaces, aquatic centres and rangers.

The position will liaise and engage with impacted stakeholders, with a focus on increasing community awareness of project outcomes that directly benefit the community. It's a hands-on role working in a busy, deadline driven and responsive environment, alongside great people.

**In the role you will**:

- work collaboratively across units to engage with internal and external stakeholders, communicate effectively with a broad range of people and manage your time and work priorities
- create traditional, written, digital and social content to raise community awareness of Parks & Active Communities' services and programs
- promote, educate and engage the community about services, programs and projects delivered by our Parks & Active Communities Unit
- foster a deeper appreciation of Council's open spaces and recreation facilities.

**What's on offer**:

- a base salary ranging from $43.29 per hour with competency-based increments up to $51.27 per hour, plus 11% super
- part-time 4 days per week (31 hours p/week)
- training and development opportunities
- flexible work options for a healthy work/life balance
- generous employment conditions (we have too many to list - **click here** for more).

**We are seeking**:

- a motivated worker with a track record in community relations, communications and/or engagement roles
- experience in developing, delivering and evaluating effective engagement and communication plans
- experience in coordinating events such as stakeholder information sessions and official openings
- high level technical and software skills
- excellent interpersonal, communication and conflict resolution skills enabling you to effectively communicate and establish relationships with stakeholders including community, contractors, businesses and government
- a strong customer-focused collaborator, able to build strong relationships and support others
- attention to detail, a flexible approach and work outside of hours on occasions
- a degree or post graduate qualification in communications, public relations, business or similar is desirable.

**About us**:

- Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
- The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.
- Join an **employer of choice**. Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 Employer of Choice for our great employment practices within NSW local government.

**Where it's located**:
This position is based in Murwillumbah, and can be directed to work from any Council work site.

**Position closes**:
**Recruitment Timeframe**:
**Click here to view the Position Description**

TIPS for Addressing the Selection Criteria

Click here for more information on the Recruitment Process

Click here to view our Values

**Pre-Employment Screening**:
Tweed Shire Council conducts pre-employment assessments as part of its recruitment process.

Job offers are not made until screening has been completed. Tweed Shire Council uses third-party providers to undertake:

- Background screening - verifies that the information you have provided throughout the recruitment process is true and correct. Click here for more information.

**How To Apply**:

- Have your Resume document ready to go.
- Fill out all questions below. Click 'Next'.
- You'll then be prompted to attach your resume and other documents (if applicable). Click 'Next'.

**If you'd like to COPY and PASTE selection criteria fields into a separate Word document to work on over time, please find them listed below**:
**Essential**:
1. Demonstrated extensive experience in a community relations, communications and/or engagement role, preferably on infrastructure projects and for a large or government organisation.

2. Demonstrated extensive experience in developing, delivering and evaluating effective engagement and communication plans, preferably for infrastructure projects.

3. Demonstrated experience in coordinating events such as stakeholder information sessions and official openings.

4. High level of interpersonal skills to develop and maintain quality client relationships including a positive, proactive, ‘can-do’ attitude to work together to get the job done, and a strong ability to influence, negotiate and resolve conflict.

5. High level of technical and software skills in a range of software such as Microsoft Word, PowerPoint, Canva or the Adobe Creative Suite including video and image editing skills.

**Desirable**:
6. Degree or post