Territory Manager- Remote

Overview

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Metagenics is one of the leading suppliers of Natural Medicines in Australia and New Zealand, with market-leading brands including Metagenics, Inner Health, Ethical Nutrients and Endura. Metagenics believes in helping people live happier, healthier lives. United by purpose and our core values of Integrity, Authenticity, Respect, Diversity & Inclusion & Health & Happiness, the Metagenics team is dedicated to providing effective products and solutions.

We are seeking multiple permanent full-time Territory Managers - Remote to join our outbound sales function, to be located at our purpose-built Northgate Facility. Reporting to the Regional Sales Manager - Remote, ANZ, this diverse role will retain existing customers, ignite lapsed accounts, build and maintain lasting customer relationships across Australia and New Zealand through the application of the right selling strategy to the right customer segment. We are seeking two appointments dedicated to our Heritage Metagenics Practitioner brand, and one appointment dedicated to our iconic retail brands, Inner Health, Ethical Nutrients and Endura.

Our target new Territory Managers will grow revenue and increase product penetration across our Practitioner, Health Food and Retail Pharmacy channel customers, as well as execute telesales strategies to grow a pipeline of new business. Working hours are Monday to Friday Day Shift.

Key Responsibilities

• Provide excellent customer service that leads to sustainable, profitable growth for our target group of customers.
• Apply selling strategies per the Outbound Sales playbook to deliver against key objectives.
• Increase penetration of our product range through the effective representation and sell-in of core and new products.
• Act as the first point of contact for new account holders. Establish relationships, assess potential, build CRM and drive conversion to order.
• Identify lapsed and at-risk customers and customer groups. Employ strategies to reignite sales.
• Build the CRM for our nominated customer groups.
• Identify and build pipeline of new business opportunities for Territory Managers.
• Provide support for vacant territories.
• Prepare and provide KPI and objective reporting to the National Outbound Sales Manager ANZ or Sales Leadership as required.
• Ensure that all trade discounts and promotional offers comply with internal governance procedures.
• Proactively participate in team meetings, contribute ideas and solutions to improve processes, procedures and efficiencies.
• Be an active team player through assisting others, maintaining a positive attitude towards work tasks, and modelling our values.

To succeed in this role, you will need…

• Bachelor of Health Science or Diploma in Naturopathy, or relevant industry experience; ideal though not essential for success.
• Relevant telesales, customer service or call centre experience.

Job benefits and perks

• Eligible to participate in our Sales Incentive Program.
• Heavily discounted product for yourself and family to purchase, with complimentary product available in the office.
• Access to Employee Assistance Program for yourself and family.
• Flexible work – work from home up to 2 days per week, free onsite parking.
• Access to Perkbox, an employee benefits and discounts provider, as well as onsite Yoga, Ping Pong and Art Classes.

Our successful new Territory Managers will be motivated, collaborative, and a friendly team player. In return our new appointment can expect to enjoy a rewarding team and company culture with relevant recognition and development opportunities. If you are ready for a new challenge and have the drive to further develop your Remote Territory Management capability in a best-practice environment, then we want to hear from you

Seniority level

• Associate

Employment type

• Full-time

Job function

• Sales, Customer Service, and Health Care Provider

Industries

• Pharmaceutical Manufacturing and Retail Pharmacies

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