Administrative Coordinator

Organisation / Entity: NSW Education Standards Authority

Job category: Administration and Clerical

Job location: Sydney Region / Sydney City

Job reference number: 0000B1WL

Work type: Full-Time

Total remuneration package: $113,574 - $125,720 plus employer's contribution to superannuation and annual leave loading.

Contact: Dayna Morrow

Contact email: dayna.morrow@nesa.nsw.edu.au

Close date: 28 September 2025 at 11:59 PM AEST

We're looking for a motivated and detail-oriented Administrative Coordinator to join our Board Governance team in the Ministerial, Board and Executive Services (MBES) Directorate at NESA

On a day-to-day basis you will:

• Oversee and coordinate the delivery of administrative and support services by administrative service staff to ensure the business needs of the team are met.
• Monitor and address complex and sensitive enquiries, including escalations, to ensure timely and effective resolution.
• Develop, implement, review and update administrative systems, processes and policies to ensure compliance with agency standards.
• Manage and coordinate the collection and collation of information, prepare reports on business unit performance, and recommend improvements to efficiency, cost management and service delivery.
• Balance the service needs of staff against a high volume of requests and competing priorities, while responding to ad hoc issues as they arise.

thrives in a fast-paced environment, comfortably managing multiple priorities and deadlines. You bring knowledge of governance practices and experience providing secretariat support to committees, working parties or advisory groups. With a professional and composed approach, you handle sensitive or contentious issues while proactively seeking solutions and driving efficiencies.

Your background may include governance and secretariat functions, business administration, project management, procurement or government processes. A strong understanding of the machinery of government and awareness of current and emerging issues in education will be highly regarded.

You will also bring:

• Demonstrated knowledge of governance and experience in performing secretariat duties.
• Understanding of current and emerging education trends and issues.
• Proven ability to develop and maintain strong working relationships with colleagues and stakeholders.
• Experience managing competing demands and adapting quickly to new information to achieve objectives.
• Ability to work collaboratively in a team, contributing to shared goals while managing individual deliverables.

At the NSW Education Standards Authority (NESA) we work with the NSW community to drive improvements in student achievement. We achieve this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g., accrediting teachers) and school environments (including setting and monitoring school standards).

To find out more about the important work we do for NSW visit our website.

Ready to join us?

Select apply and attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 2 pages). Also address the 2 targeted questions below in your online application:

1. Tell us about a time you were faced with a challenging workload or project. How did you stay motivated, adapt your approach, and reflect on your performance to ensure you achieved your goals?
2. Can you tell us about a time you worked with senior stakeholders who had differing priorities or expectations? How did you build and maintain those relationships while ensuring their needs were met and service standards were upheld?

If you need reasonable adjustments for the recruitment process and workplace, please reach out to the contact person above.

Close date: 28 September 2025 at 11.59pm AEST

Thank you for your interest, we look forward to receiving your application.

We particularly welcome applications from Aboriginal and Torres Strait Islander people, people with disability, people of all ages, genders, cultural and linguistic backgrounds, the LGBTQIA+ community, veterans and refugees.

Visa sponsorship is not available for this position. For ongoing roles, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

A Talent Pool (valid for 18 months) may be created for future ongoing and temporary roles.