Administration Officer

4 weeks ago

Melbourne, Victoria, Australia Alfred Health Full time

Administration Officer role at Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

Overview

Location: Alfred Hospital. Employment type: Permanent, Part Time (64 hours per fortnight). Grade 1 Administrator (HS1).

Responsibilities
  • Reception and patient enquiries
  • Clinic preparation and electronic appointment scheduling
  • Referral management, telephone support and data entry
  • Provide an approachable, responsive and professional service to patients, carers and health professionals
  • Meet internal and external reporting requirements
Essential Qualifications/Experience
  • At least 2 years' experience, or equivalent in a public facing role, preferably Medical reception
  • Confidence in dealing with face-to-face patient interactions and phone enquiries
  • Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
  • Previous administration experience in a health setting
Highly Desirable
  • Understanding and experience supporting MBS clinics in a similar setting
  • Understanding of confidentiality and privacy legislation; knowledge of Cerner programs
  • Typing accuracy and speed of at least 40 wpm
  • Understanding of medical terminology; understanding and experience of Medicare billing processes
  • Demonstrated ability to plan workflow, prioritise and delegate to meet deadlines
Staff Benefits
  • Generous salary packaging and novated leasing available
  • Onsite child care services and onsite staff gym
  • Modern onsite library facilities, exclusive to Alfred Health staff
  • Access to health and wellbeing incentives
  • Discounted health insurance
Enquiries

For all enquiries regarding this role, please contact James Fitzmaurice, Administration Supervisor at J.Fitzmaurice@alfred.org.au

Previous applicants are welcome to apply.

Applications close at 11 pm Monday, 22nd September 2025.

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles are required to be vaccinated against influenza or hold an acceptable medical exemption.

Website: www.alfredhealth.org.au


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