Senior Client Growth Manager

3 weeks ago

Brisbane, Queensland, Australia Ampersand Full time
Overview

Senior Client Growth Manager role at Ampersand. A leading professional services firm is seeking an experienced Senior Client Development professional to play a pivotal role in advancing its client-focused strategy.

  • Sydney, Brisbane or Melbourne location
  • Join a high-performing team and help shape the approach to client development
  • Flexible working environment

This high-profile position sits within a top-performing and well-regarded business development, marketing and communications function at one of Australia\'s most highly sought-after professional services firms. This role is instrumental in driving a culture of client-centricity by coaching stakeholders, embedding best practice, and building internal capability around client development. Working closely with partners, client leads and business development professionals, you will lead a range of strategic initiatives designed to enhance client relationships, drive growth, and elevate the client experience.

Key Responsibilities
  • Lead multiple client engagement programs across key client and prospect portfolios
  • Coach stakeholders across all levels of the firm to build capability in client conversations, planning and growth initiatives
  • Develop and implement toolkits, frameworks and processes to enable sustainable client development practices
  • Facilitate and manage structured client engagement meetings, including agenda setting, follow-up and tracking of outcomes
  • Partner with BD and Client Managers to uncover growth opportunities, ensure accountability and measure progress
  • Design and deliver internal training, toolkits and resources to upskill teams in client development
  • Contribute to broader client development strategy, including value proposition development and go-to-market plans
About You
  • Extensive experience (ideally 10+ years) in senior business development or client development roles within a professional services environment (accounting, consulting or legal preferred)
  • A strong track record of influencing senior stakeholders and coaching teams to embed client development strategies
  • Excellent interpersonal and communication skills, with the confidence to challenge thinking, guide conversations and align diverse views
  • High emotional intelligence and a collaborative working style
  • A strategic, structured approach to building internal capability, enabling others to drive client outcomes effectively

This is a fantastic opportunity to drive impact across a national platform and be part of a collaborative, flexible and forward-thinking team.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Marketing and Business Development
Industries
  • Professional Services, Legal Services, and Accounting
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