Senior Accountant – Client Management

Senior Accountant – Client Management & Advisory FocusSenior Accountant – Client Management & Advisory Focus

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Job Title: Senior Accountant – Client Management & Advisory Focus

Location: 10 Eagles Lane, Woombye QLD 4559 (Occasional Work from Home)

Employment Type: Full-time

Experience Required: 5–7 Years in Australian Accounting & Tax Advisory

Start Date: Immediate or Flexible for the Right Candidate

Job Title: Senior Accountant – Client Management & Advisory Focus

Location: 10 Eagles Lane, Woombye QLD 4559 (Occasional Work from Home)

Employment Type: Full-time

Experience Required: 5–7 Years in Australian Accounting & Tax Advisory

Start Date: Immediate or Flexible for the Right Candidate

About Us

We are NexZen Accounting , a forward-thinking and purpose-driven accounting firm helping small business owners across Australia achieve financial freedom and a fulfilled life . As our client base grows, we are expanding our team and seeking a Senior Accountant who is not just technically sound, but deeply client-centric.

This role is pivotal in ensuring high-quality client experience and seamless service delivery. You will take full ownership of client management responsibilities, working directly with our clients and coordinating with our India-based team to deliver excellence.

Key ResponsibilitiesClient Communication & Relationship Management

• Respond to all client emails within 24 hours .
• Handle client queries via phone, SMS, and WhatsApp promptly and professionally.
• Conduct meet-and-greet sessions with existing and new clients (virtual or in-person).
• Onboard new clients smoothly, setting up systems, expectations, and timelines.
• Act as the first point of contact for all client needs, ensuring high satisfaction.

Client Advisory & Reporting

• Understand client business models and financial needs.
• Review and present monthly/quarterly management reports , tax summaries, and financial statements.
• Conduct tax planning meetings , ensuring clients are informed and compliant while saving tax efficiently.
• Identify opportunities to add value , upsell relevant services, and guide clients toward financial goals.

Collaboration & Delivery Management

• Coordinate with the India-based accounting and tax team to ensure accurate, timely delivery of client work.
• Ensure deadlines are met and quality control checks are done prior to client submission.
• Support CEO in strategic reporting and system improvements for client experience.

In-Person Activities

• Attend face-to-face client meetings across Australia as needed
• Participate in team retreats, networking events, and internal workshops occasionally.

Ideal Candidate ProfileMust-Have Skills & Qualities

• Minimum 5–7 years of experience in an Australian public accounting firm.
• Strong knowledge of Australian tax laws, BAS, GST, payroll, and the NDIS Industry .
• Excellent verbal and written communication skills.
• Client-facing experience and ability to build rapport with business owners.
• Proficient in Xero, MYOB, QuickBooks , and reporting tools.
• Strong attention to detail , time management, and follow-through.

Preferred Attributes

• Experience working in a hybrid or remote setup with international teams.
• Ability to think like a CFO – understanding the story behind the numbers.
• A warm, reliable, and proactive personality who genuinely cares for clients.
• Comfortable presenting data and explaining financial concepts to non-accountants.

Why Join NexZen?

• Be part of a purpose-driven company focused on people, not just numbers.
• Get a chance to work closely with the CEO and grow into leadership or advisory roles.
• A flexible, supportive, and collaborative culture – we value family, freedom, and fulfillment.
• Training on our proprietary 7 Steps Fulfilment System (7SFS) to elevate both professional and personal growth.

Application Process

Please send your CV and a short cover letter answering:

Why are you interested in this role?What is one client story where you made a real impact?What are your salary expectations and ideal start date?

Apply to: operations@nexzen.biz

Subject: Senior Accountant Application – [Your Name]

Live a fulfilled life,

Team NexZen

www.nexzenaccounting.com.au

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionAccounting/Auditing and Finance
• IndustriesAccounting

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