Operations Trading Manager

3 weeks ago

City of Parramatta Council, Australia Coles Group Full time
Operations Trading Manager - Coles Supermarkets Parramatta

From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you'll really see the difference your work makes every day. Whether you're in a store, distribution centre, manufacturing site, or on the road, you're an important part of an Aussie icon at the heart of the nation.

Overview

Reporting to the Store Manager, you'll be responsible for the day-to-day management of our online team, customer service team, inventory, and office in charge activities. You'll be at the forefront of delivering exceptional customer service and profitability of your store and a highly experienced retail professional, accountable for your store's inventory processes and financial management activities.

Responsibilities
  • Manage day-to-day operations of the online team, customer service team, inventory, and office in charge activities (reporting to the Store Manager).
  • Lead delivery of exceptional customer service and store profitability.
  • Oversee store inventory processes and financial management activities.
  • Proactively drive continuous improvement of processes and procedures.
  • Influence and maintain effective working relationships with internal and external stakeholders.
  • Foster a one-team culture that prioritises health, safety, and wellbeing of team members.
Qualifications
  • Proactive in driving continuous improvement of processes and procedures.
  • Able to influence and maintain effective working relationships with internal and external stakeholders.
  • Customer obsessed and continually seek to better understand our diverse customers.
  • Promote a one-team culture which celebrates success and puts health, safety, and wellbeing first.
Benefits
  • 5% discount year-round on supermarket and liquor online and in-store purchases, with additional 10% periods during the year and exclusive hotdeals for team members.
  • Recognition via the digital platform 'mythanks' with points redeemable for gifts and electronic gift cards.
  • Learning and development opportunities across the business with diverse career development programs and training.
  • Novated car leases for eligible team members.
  • Annual team member share plan allowing eligible members to purchase Coles Group shares.
  • Paid parental leave for permanent team members.
Recruitment Process

We're continuing to build a gender equitable, diverse, inclusive and welcoming team. We are committed to a safe and respectful workplace and encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We're happy to adjust our recruitment process to support candidates with disability. For further information and contact details visit the Our Recruitment Process section of our careers site or email

Job ID 162343

Job Details
  • Employment type: Full time
  • Seniority level: Mid-Senior level
  • Job function: Management and Customer Service
  • Industries: Retail
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