Front Office Team Leader

19 hours ago


Melbourne, Victoria, Australia PARKROYAL Melbourne Airport Full time

Join to apply for the Front Office Team Leader role at PARKROYAL Melbourne Airport.

Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do. In Australia, Pan Pacific Hotels Group operates six hotels, with three based in Melbourne, including PARKROYAL Melbourne Airport, Pan Pacific Melbourne, and PARKROYAL Monash.

This role is based at PARKROYAL Melbourne Airport, located adjacent to Melbourne Airport. The property features 276 guest rooms, over 1,000 square metres of conferencing space, and the Airo Restaurant & Bar.

The Role

As the Front Office Team Leader, you'll be the friendly face and steady hand that ensures our guests feel welcomed, valued, and taken care of. You'll lead by example, supporting the team to deliver smooth check-ins, efficient problem-solving, and memorable moments that keep guests coming back.

Qualifications
  • Previous experience in a front office or guest services role (hospitality experience essential)
  • Proven leadership skills with a supportive, hands-on approach
  • Strong communication and problem-solving abilities
  • Ability to work a flexible roster, including evenings, weekends, and public holidays
  • A passion for hospitality and creating memorable guest experiences
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Hospitality
#J-18808-Ljbffr

  • Melbourne, Victoria, Australia PARKROYAL Melbourne Airport Full time

    Join to apply for the Front Office Team Leader role at PARKROYAL Melbourne Airport. Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do. In Australia, Pan Pacific Hotels Group operates six hotels, with three based in Melbourne, including PARKROYAL Melbourne...


  • Melbourne, Victoria, Australia Buscojobs Full time

    Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support your growth and learning every day, ensuring that work brings purpose to your life. During your journey with us, you can continue to explore Accor's limitless possibilities.Do...

  • Front Office Leader

    3 days ago


    Melbourne, Victoria, Australia beBeeCustomerService Full time $80,000 - $100,000

    Job Role:The Client Services Team Lead oversees a team of Client Services Officers and supervises the front office, providing support for various administrative tasks.Main Responsibilities:Responsible for daily service delivery across the Client Services programDevelop and evaluate customer service standards among Client Services staffIn collaboration with...


  • Melbourne, Victoria, Australia beBeeLuxury Full time $90,000 - $120,000

    The role of Front Office Manager is to lead the heart of our guest experience, driving a team to deliver genuine, personalised luxury at every interaction. This involves creating a culture where people feel inspired, supported and motivated to deliver their very best every day.">As a Front Office Manager, you will be responsible for leading a team to deliver...

  • Front Office Team Lead

    12 hours ago


    Melbourne, Victoria, Australia beBeeGuest Full time $60,000 - $80,000

    Lead the Front Office TeamTo excel as our Front Office Team Leader, you will embody exceptional leadership qualities. Your primary responsibilities include guiding and supporting the team to deliver seamless check-ins, efficiently resolving problems, and creating memorable experiences for our guests.Key aspects of this role include:Setting a positive tone by...


  • Melbourne, Victoria, Australia beBeeHospitality Full time $90,000 - $120,000

    Front Office Team Lead PositionWe are seeking a Front Office Team Lead to join our team at PARKROYAL Melbourne Airport. As the friendly face and steady hand, you will ensure our guests feel welcomed, valued, and taken care of.The successful candidate will lead by example, supporting the team to deliver smooth check-ins, efficient problem-solving, and...


  • Melbourne, Victoria, Australia Peppers Retreats, Resorts & Hotels Full time

    Join to apply for the Front Office Manager role at Peppers Retreats, Resorts & Hotels3 weeks ago Be among the first 25 applicantsJoin to apply for the Front Office Manager role at Peppers Retreats, Resorts & HotelsGet AI-powered advice on this job and more exclusive features.Company DescriptionNestled in the stunning Yarra Valley, Peppers Marysville is part...

  • Front Office Manager

    4 weeks ago


    Melbourne, Victoria, Australia Crown Resorts Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.BETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change -...

  • Front Office Manager

    4 weeks ago


    Melbourne, Victoria, Australia Crown Resorts Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.BETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change -...


  • Melbourne, Victoria, Australia beBeeGuestService Full time

    At Lancemore Mansion Hotel Werribee Park, we are seeking an experienced Guest Service Manager to join our front office team.This is a unique opportunity for a passionate and detail-oriented individual to deliver exceptional guest experiences throughout their stay.The successful candidate will be responsible for representing the hotel positively over the...