Current jobs related to Customer Experience Supervisor - Sydney Olympic Park, New South Wales - Tennis World

  • Housekeeping Supervisor

    3 days ago

    Sydney Olympic Park, New South Wales, Australia Novotel Full time

    Housekeeping Supervisor Opportunity at NovotelAt Novotel, we strive to deliver exceptional guest experiences. As a Housekeeping Supervisor, you will play a vital role in ensuring the efficient day-to-day running of our housekeeping department while maintaining the highest level of cleaning standards.Key Responsibilities:Lead a team of housekeeping staff to...

  • Customer Experience Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    About UsFisher & Paykel Customer Services Pty Ltd is a leading global company with a strong local heritage, driven by a culture of curiosity and passion to develop solutions designed around people.Our ValuesWe are guided by our values of being trusted, sustainably minded, innovative, generous, and curious, which shape our approach to business and our...

  • Customer Experience Specialist

    1 day ago

    Sydney, New South Wales, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    About the RoleFisher & Paykel Customer Services Pty Ltd is a global company with a strong local heritage, driven by values of being trusted, sustainably minded, innovative, generous, and curious.We take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most...

  • Customer Experience Specialist

    6 days ago

    Sydney, New South Wales, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    About the RoleFisher & Paykel Customer Services Pty Ltd is a global company with a strong local heritage, driven by a culture of curiosity and passion to develop solutions designed around people.We are a collaborative team that values being trusted, sustainably minded, innovative, generous, and curious.Our OpportunityWe are seeking a high-calibre technician...

  • Customer Experience Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    About the RoleFisher & Paykel Customer Services Pty Ltd is a leading global company with a strong local heritage, driven by a culture of curiosity and passion to develop solutions designed around people.We are a collaborative team that values being trusted, sustainably minded, innovative, generous, and curious. Our working environment is open to all ideas,...

  • Customer Experience Specialist

    3 days ago

    Sydney, New South Wales, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    About the RoleFisher & Paykel Customer Services Pty Ltd is a global company with a strong local heritage, driven by values of being trusted, sustainably minded, innovative, generous, and curious.We take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most...

  • Food & Beverage Supervisor - Breakfast

    2 weeks ago

    Sydney Olympic Park, New South Wales, Australia PULLMAN Full time

    Job SummaryWe are seeking a highly skilled and experienced Food & Beverage Supervisor - Breakfast to join our team at Pullman. As a key member of our hospitality team, you will be responsible for ensuring the efficient running of the beverage service function to deliver exceptional customer experiences.Key ResponsibilitiesManage the beverage service function...

  • At-Home Service Supervisor

    7 days ago

    Sydney, New South Wales, Australia Apple Inc. Full time

    At-Home Service Supervisor - Retail Customer CareAt Apple, we strive to create an environment where innovation and creativity thrive, driving exceptional customer experiences. As a key member of our Worldwide Retail Customer Care Service team, you will play a vital role in delivering unparalleled service to our customers. This is an exciting opportunity to...

  • Customer Service Delivery Supervisor

    3 days ago

    Sydney, New South Wales, Australia CEVA Logistics Full time

    Job Title: Customer Service Delivery SupervisorThe Service Delivery Supervisor plays a crucial role in leading a high-performing team of Storepersons at our Kemps Creek NSW site, providing exceptional customer support services to a major telecommunications client.Key Responsibilities:Coach and develop team members to achieve customer service excellence.Act...

  • Customer Service Supervisor

    4 days ago

    Sydney, New South Wales, Australia Qantas Group Full time

    Lead a Premium Customer ExperienceAs a QantasLink Customer Service Supervisor, you will be responsible for driving high energy and enthusiasm within a dynamic team of Customer Service professionals. You will champion a customer-centric approach, ensuring the delivery of a premium customer service experience across all touchpoints.Key...

  • Customer Service Supervisor

    1 day ago

    Sydney, New South Wales, Australia Qantas Group Full time

    Lead a Premium Customer ExperienceAs a QantasLink Customer Service Supervisor, you will be responsible for driving high energy and enthusiasm within a dynamic team of Customer Service professionals. You will champion a customer-centric approach, ensuring the delivery of a premium customer experience across all touchpoints.Key ResponsibilitiesCoordinate daily...

  • Customer Service Supervisor

    1 week ago

    Sydney, New South Wales, Australia Qantas Group Full time

    Lead a Premium Customer ExperienceAs a QantasLink Customer Service Supervisor, you will be responsible for driving high energy and enthusiasm within a dynamic team of Customer Service professionals. You will champion a customer-centric approach, ensuring the delivery of a premium customer service experience across all touchpoints.Key...

  • Customer Service Supervisor

    5 days ago

    Sydney, New South Wales, Australia Qantas Group Full time

    Lead a Premium Customer ExperienceAs a QantasLink Customer Service Supervisor, you will be responsible for driving high energy and enthusiasm within a dynamic team of Customer Service professionals. You will champion a customer-centric approach, ensuring the delivery of a premium customer service experience across all touchpoints.Key...

  • Customer Service Supervisor

    3 days ago

    Sydney, New South Wales, Australia Qantas Group Full time

    Lead a Premium Customer ExperienceAs a QantasLink Customer Service Supervisor, you will be responsible for driving high energy and enthusiasm within a dynamic team of Customer Service professionals. You will champion a customer-centric approach, ensuring the delivery of a premium customer service experience across all touchpoints.Key...

  • Customer Service Delivery Supervisor

    7 days ago

    Sydney, New South Wales, Australia CEVA Logistics Full time

    ### Job Summary We are seeking a highly skilled Service Delivery Supervisor to lead our team at CEVA Logistics. As a key member of our organization, you will be responsible for coaching, developing, and supporting your team to deliver exceptional customer service and operational excellence. ### Key Responsibilities * Coach and develop your team to achieve...

  • Customer Service Delivery Supervisor

    5 days ago

    Sydney, New South Wales, Australia CEVA Logistics Full time

    ### Job Summary We are seeking a highly skilled Service Delivery Supervisor to lead our team at CEVA Logistics. As a key member of our organization, you will be responsible for coaching, developing, and supporting your team to deliver exceptional customer service and operational excellence. ### Key Responsibilities * Coach and develop your team to achieve...

  • Customer Service Delivery Supervisor

    4 days ago

    Sydney, New South Wales, Australia CEVA Logistics Full time

    Job SummaryThe Service Delivery Supervisor role at CEVA Logistics is a challenging and rewarding opportunity to lead a team of Storepersons and provide effective customer support services to a major telecommunications customer.Key ResponsibilitiesCoach and develop your team to deliver exceptional customer service and operational excellence.Act as an...

  • Hospitality Operations Manager

    1 week ago

    Sydney Olympic Park, New South Wales, Australia Accor Full time

    Job Title: Stewarding SupervisorAccor is seeking a highly motivated and experienced Stewarding Supervisor to join our team at Sydney Olympic Park.Job Summary:We are looking for a skilled and organized individual to supervise and coordinate activities in the Stewarding Department. The successful candidate will ensure that all Food and Beverage Outlets and the...

  • Hospitality Operations Manager

    4 days ago

    Sydney Olympic Park, New South Wales, Australia Accor Full time

    Job Title: Stewarding SupervisorAccor Hotels Sydney Olympic Park is seeking a highly motivated and experienced Stewarding Supervisor to join our team.Job Summary:We are looking for a skilled and organized individual to supervise and coordinate activities in the Stewarding Department. The successful candidate will ensure that all Food and Beverage Outlets and...

  • Hospitality Operations Manager

    1 day ago

    Sydney Olympic Park, New South Wales, Australia Accor Full time

    Job Title: Stewarding SupervisorAccor Hotels Sydney Olympic Park is seeking a highly motivated and experienced Stewarding Supervisor to join our team.Job Summary:We are looking for a skilled and organized individual to supervise and coordinate activities in the Stewarding Department. The successful candidate will ensure that all Food and Beverage Outlets and...

Customer Experience Supervisor

4 months ago

Sydney Olympic Park, New South Wales, Australia Tennis World Full time

At Tennis World, tennis is our focus and our passion, and we are committed to ensuring the sport is easy to access and enjoyable to play. We offer a variety of programs and services including hotshots, cardio tennis, coaching and social competitions. Our programs open the door to grassroots participation and offer fantastic sessions that combines tennis, fitness and fun into the one. We now have the opportunity for a Customer Experience Supervisor to join our team at the Sydney Olympic Park Tennis Centre on a full-time, permanent basis.

As Customer Experience Supervisor, you'll be at the forefront of providing exceptional service to our valued members, enthusiastic coaching students, and diverse customer base. Your role will encompass a wide range of responsibilities, including managing court hire, enhancing membership engagement, coordinating programs, social leagues, and tournaments, overseeing coaching sessions, supervising the pro-shop, facilitating tours, showcasing merchandise, and ensuring the café operates seamlessly.

About the role

In this role you will:

  • Maintain a high standard of customer service excellence across multiple channels - phone, email, and in-person communication
  • Engage customers through café services and offer expertise in merchandise and apparel sales at our Pro Shop
  • Contribute to administrative functions with a keen eye for detail, ensuring records are well organised and accurately maintained
  • Proactively identify event opportunities while building strong professional networks and relationships
  • Promote team engagement, collaboration, and a vibrant workplace atmosphere

About you

What you will bring to the role:

  • Demonstrated leadership in delivering exceptional customer service
  • Excellent organisational skills with strong attention to detail
  • A team player, adept at fostering collaboration and unity within a diverse work environment
  • Proficiency in Point of Sale systems and experience in cash handling
  • Food & Beverage Qualifications are highly regarded
  • An understanding or passion for the sport of tennis is advantageous, reflecting an alignment with our core values and offerings
  • Flexibility in scheduling, including availability for weekend and late-night shifts
  • You must hold (or be willing to obtain) a current Police Check and Working with Children Check

What's to love?

  • Career development with a range of formal education and on the job training opportunities
  • Monthly health & wellbeing activities through our Thrive program
  • Onsite tennis facilities and gym
  • A range of discounts from our sponsorship partners

To Apply

If you think you're up to the challenge, we'd love to hear from you A copy of the position description can be found here. Please submit your resume and cover letter via our online application system. Please note, only applications submitted through our system will be considered. As this is a full-time permanent position, candidates must have permanent and unrestricted working rights to be eligible for consideration for this opportunity.

We will be reviewing applications as they are received.

Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.

At Tennis, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. Tennis encourages all suitable applicants to apply for this role.