Clerical Lead

2 weeks ago

Melbourne, Victoria, Australia Monash Health Full time

Location:
Melbourne | Eastern Metropolitan

Job type:
Part time

Organisation:
Monash Health

Salary:
Salary not specified

Occupation:
Administration/Secretarial

Reference: 63979


This supervisory position is responsible for organising and overseeing of day to day activities of the Maternity Bookings clerical staff, ensuring compliance with Monash Health Guidelines and Department of Health requirements to provide consistent outcomes for the delivery of Monash Women's maternity services.


  • Plays a key role in supporting the effective and efficient triage of maternity referrals
  • Liaises with maternity providers both within and external to Monash Health
  • Ability to use advanced computer skills to streamline the provision of the service

About Monash Health

About The Role


This supervisory position is responsible for organising and overseeing of day to day activities of the Maternity Bookings clerical staff, ensuring compliance with Monash Health Guidelines and Department of Health requirements to provide consistent outcomes for the delivery of Monash Women's maternity services.

This position is also responsible for supporting clerical staff to meet performance requirements, implementing changes in processes and procedures as well as the delivery of training and education packages.

This is a part time role (0.9 EFT) working Monday to Friday.

About You


You have been developing your management and leadership skills, and have keen problem solving abilities, particularly in the areas of data analysis; PAS systems and VINAH reporting.

You are an advocate of Monash Health's Strategic Guiding Principles.

You Are Also:
- committed to a leadership & mentoring role
- dedicated to safe best practice & quality care
- committed to delivering patient centred care & a patient advocacy
- enthusiastic, compassionate & able to work collaboratively

What You Need:

  • Recognised qualification in administration or demonstrated experience in office management (preference to Health related industry)
  • Experience using a Patient Administration System (PAS) e.g. iPM, HMS, CMI
  • Intermediate or above knowledge of Excel
  • Victorian Driver's license

What We Offer:

- access to Monash Health in-house learning portals to further expand your acute clinical skills & knowledge base
- avenues to further develop your leadership & project management skills
- mentorship & career guidance
- support to attend relevant forums & conferences
- a supportive learning environment


In addition, you will have access to benefits including salary packaging to increase your take-home pay, and access to the Employee Assistance Program (EAP).


How to Apply


Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace.

At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Offers of employment can only be made once all required probity checks have been completed

These include:
- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children's Check (or proof of payment for same);and
- proof of immunisation.

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