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Clerical Team Lead

3 months ago

Melbourne, Victoria, Australia Western Health Full time

Location:
Melbourne | Western Metropolitan

Job type:
Full time, Part time

Organisation:
Western Health

Salary:
Salary not specified

Occupation:
Administration/Secretarial, Health and Allied Health

Reference: 53288


We are seeking motivated and professional individuals with communication and management skills to provide leadership to a cohort of ED clerks at Sunshine, Footscray and Williamstown campuses.


The ED Clerical Team Leaders will be responsible for providing leadership and direction during their shift; guidance, support and training to clerks on the floor; and be a key-liaison between Nursing Leadership and the Clerical Workforce.

The ED Clerical Team Leader will work closely with ED Clerical Coordinators, Data Assurance Clerks, and Nursing Leadership in ED.

There are three

Team Leader Shifts:
AM from 0700 to 1500, PM from 1500 to 2300, and Night Duty from 2300 to 0700.

Team Leaders are encouraged to work a mixture of shifts be it AM/PM/ND and shifts on the floor to ensure skills are maintained.


To be successful in this role, you will have the following attributes and skills:

  • Enjoy working as part of team in a fast-paced environment that needs to respond quickly and efficiently to demand
  • Demonstrated ability to multitask and prioritise duties, work under pressure and ability to adapt and be flexible to change
  • Have good communication skills
  • Ability to work collaboratively with the clerical leadership team
  • Knowledge of the health care industry and workflows within Emergency Departments

About Us
Our workforce of over 11,000 employees are driven by our values of 'Compassion, Accountability, Respect, Excellence and Safety' (CARES). We value our people and provide them the opportunity to grow and develop. Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.

Western Health is in a period of rapid growth.

Our services comprise of four acute public hospitals:
Footscray Hospital, Sunshine Hospital (including Joan Kirner Women's and Children's), Williamstown Hospital and Bacchus Marsh & Melton Hospital.

We also operate Sunbury Day Hospital, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of community-based services.

We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics.

Our employees enjoy a wide range of benefits such as:

  • Professional development support
  • Career advancement opportunities
  • Salary packaging including novated vehicle leasing
  • Worklife balance


Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations.

We follow and abide by all legislative requirements to keep children and young people safe.