Human Resources Business Partner

2 weeks ago


Nudgee, Queensland, Australia Mercy Community Service Full time

Mercy Community has an opportunity for a
Human Resources Business Partner to support our Families & Young People (FYP) Service stream by implementing effective people management practices, and supporting business performance improvement initiatives, including those that lead to increased employee engagement and capability.

This role is offered on a
Permanent Full-Time basis.

The Role


Reporting to the Head of Employee Relations, you will be instrumental in delivering operational and strategic human resources support to our FYP Service stream.

In this true business partnering role, your key responsibilities will include:

  • Providing legislative, EBA and Award Interpretation advice.
  • Partnering with Leaders to create and deliver tailored people strategies.
  • Coaching, training and mentoring frontline leaders as required.
  • Maintaining uptodate knowledge of HR/ER practice and legislative requirements.
  • Conducting investigations on employee relations issues including grievances and performance and disciplinary concerns.
  • Producing and analysing monthly reporting on performance, turnover, and general HR initiatives.
  • Identifying and implementing operational solutions to enhance process functionalities.
  • Assisting with project related tasks to support the implementation of a HRIS.

About You


To be successful in the role you will hold tertiary qualification in Human Resources or a related field, with previous experience in a generalist HR role.

You will have experience in key operational HR areas such as performance management, employee relations, organisational development, and HR best practice.

This role will suit someone who can develop trusted and influential relationships with managers and employees.

You will have strong negotiation, interpersonal, consultation and communication skills to provide sound advice to leaders and employees. Your ability to prioritise workloads, deal with competing priorities, and work autonomously will be key to your success.

Why Choose to Work at Mercy Community
Mercy Community appreciates the important work that each person contributes to the success of our programs and services.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as we:

  • Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need saving you up to $144 if you need both cards
  • Provide you and your immediate family free, professional, and confidential counselling services. This includes specialised First Nations counsellors.
  • Provide the opportunity to increase your take home pay through the use of salary sacrificing and other packaging benefits up to $18,550 per annum is available to take advantage of.
  • Provide access to novated leases for a vehicle to help reduce our taxable income.
Depending on your role, you may also be eligible:

  • For annual influenza and/or other vaccination reimbursements
  • To receive pay bonus of $500 for successful employee referrals
  • To cash out or purchase annual leave and to
  • Take advantage of extra leave entitlements.


We also ensure all of our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development.

This includes making sure you have access to plenty of other career pathways and opportunities across our entire organisation.

Next Steps

About Us
Mercy Community is a Catholic not-for-profit, compassionately inspiring and supporting people to live hopeful, connected lives within inclusive communities.

We support families and young people, people living with a disability, and older people, and live by our values of Compassion, Integrity, Dignity and Empowerment.


We have been providing services and support for over 150 years and our team operates across a network that encompasses urban, rural and remote communities.

Please visit our website to find out more about our dedicated team and the work we do.

  • Mercy is committed to Safeguarding taking actions to promote and ensure the welfare of children and adults at risk, protect them from abuse or neglect and supporting an awareness of whole community responsibility to help and protect all in need._


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