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Field Service Technician Full-time
3 months ago
Company Description
Bosch Rexroth is a market leading manufacturer and supplier of hydraulic components, power units and systems, factory automation components and software that cater to the diverse and individual needs of multiple industrial sectors. A career at Bosch Rexroth is an opportunity to gain valuable experience within an exceptionally accomplished manufacturing company, for individuals who are driven and passionate.
Bosch is a forward thinking organisation that believes firmly in Diversity, Equity and Inclusion. A global company with over 400 locations and 400,000 employees worldwide. We have been carbon neutral since 2020 and continue to implement measures that will see this reduce even further.
As a multi million dollar organisation we see ourselves as a corporate citizen and take an active stance in society beyond the scope of our own business activities. In 2022 we donated over 27.4 million euros worldwide to charitable purposes and continue to work towards sustainable living, education for socially disadvantaged children and social cohesion.
Job Description
Headquarters based in the North-West of Sydney with branch offices in other states around Australia, we are looking an energetic and team orientated Field Service Technician, with a main responsibility of servicing, faultfinding and breakdown requests to join our Bosch Rexroth group in Regency Park, Adelaide SA.
Position Tasks:
- Respond to external service and breakdown requests.
- Installation and commissioning on large hydraulic projects.
- Serves our customers' needs to be studying the system requirement and developing proactive responses to faults, maintenance or modernisation topics.
- Fault-Finding diagnosis and product analysis reporting.
- Hydraulic system fault finding and testing.
- Ordering and gathering components, installation, performing tests, identifying further repairs, identify any spare parts opportunities.
- Maintaining customer confidentiality.
- Prepare service quotations and follow up the customer.
- Upload all relevant External Service documentation including vendor quotations, delivery dockets, service quotations, service reports.
- Ensures quality control through documenting of tests and installations including the supplying of customer documentation.
- Conduct on-site inspections, repairs, installations and testing on Hydraulic components and associated equipment.
- Regular customer contact and client management, offering best solution
Qualifications
Position Requirements:
- Australian Permanent Resident or Citizen
- Hydraulic fitter trade or equivalent
- 5 years field service or hydraulic system experience
- Competent level of hydraulic knowledge
- High focus on Quality and attention to detail
- Dynamic performer and achiever
- Planning and organisational skills
- Effective communication skills
Additional Information
What we offer:
- Permanent position with paid overtime.
- Tool of Trade vehicle & Fuel Card
- Company laptop, and mobile phone.
- Employee Assistance Program
- Social Club, events and team building
- Staff discounts on Bosch and affiliated-brand products
- Strong company culture and values.
