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About CSE Global
CSE Global is a leading supplier and integrator of two-way radio and telecommunications products, infrastructure, and services. We work with major industrial, government, transport, mining, resources, and utilities across Australia and New Zealand.
Our Business
We design, supply, and install telecommunications solutions to help our clients keep their workforce safe and manage their most critical assets. As a global company, we operate in over 20 countries and are listed on the Singapore Stock Exchange.
Job Summary
We are seeking a highly skilled Service Technician to join our Crosscom Technical Services team. As a key member of our team, you will be hands-on with clients across various industry sectors, understanding their needs and requirements, and setting them up for success.
Key Responsibilities
- Provide expert technical support and maintenance services to clients across Australia and New Zealand.
- Work closely with clients to understand their needs and requirements, and provide tailored solutions to meet their needs.
- Stay up-to-date with the latest telecommunications technologies and products, and provide expert advice to clients.
- Collaborate with our sales team to identify new business opportunities and provide technical support to drive sales growth.
- Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction.
Requirements
- Tertiary qualifications in Engineering or Certifications in Electronics & Communications, RF engineering, or related field.
- Previous experience working in a client-facing environment in either Radio, Wireless IP Networking, or Microwave technology (Analogue, P25 & DMR experience highly favorable).
- Experience in a Technician/Service-based role, with a track record of high-level customer service.
- Excellent communication skills, both written and verbal, with the ability to clearly communicate to all levels of business.
- Exceptional critical thinking, problem-solving, fault-finding, and decision-making skills to provide expert solutions in sometimes time-critical circumstances.
What We Offer
- An attractive remuneration package and benefits.
- A fully equipped vehicle.
- Excellent personal development opportunities with training, education, mentorship, and upskilling.
- Career growth with a fast-growing company.
- Numerous employee benefits and HR resources.
- Excellent stability and long-term prospects with expansion of clients and services in every state.
