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Senior Service Technician

2 months ago

Regency Park, South Australia CSE Global Full time
About the Role

CSE Global is a leading supplier and integrator of two-way radio and telecommunications products, infrastructure & services. We work with major industrial, government, transport, mining, resources, and utilities across Australia and New Zealand.

We design, supply and install telecommunications solutions to help our clients keep their workforce safe and manage their most critical assets. As a Service Technician, you will be a key member of the Crosscom Technical Services team and be hands on with clients across industry sectors, understanding their needs and requirements.

Key Responsibilities
  • Provide technical support and maintenance services to clients across various industry sectors.
  • Work closely with clients to understand their needs and requirements, and provide expert solutions to meet their needs.
  • Collaborate with the Crosscom Technical Services team to ensure seamless delivery of services to clients.
  • Stay up-to-date with the latest technologies and advancements in the field of telecommunications.
  • Develop and maintain strong relationships with clients to ensure their continued satisfaction with our services.
Requirements
  • Tertiary qualifications in Engineering or Certifications in Electronics & Communications, RF engineering or related field.
  • Previous experience working in a client-facing environment in either Radio, Wireless IP Networking or Microwave technology.
  • Experience in a Technician/Service based role, with a track record of high-level customer service.
  • Excellent communication skills both written and verbal, with ability to clearly communicate to all levels of business.
  • Exceptional critical thinking, problem-solving, fault-finding and decision-making skills.
What We Offer
  • An attractive remuneration package and benefits.
  • A fully equipped vehicle for work purposes.
  • Excellent personal development opportunities with training, education, mentorship and upskilling.
  • Career growth with a fast-growing company.
  • Numerous employee benefits and HR resources.
  • Excellent stability and long-term prospects with expansion of clients and services in every state.