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Accommodation Support Worker

3 months ago


Melbourne City Centre, Victoria, Australia Melbourne City Mission Full time

About the program:

Frontyard is a specialist youth service years) providing a range of multidisciplinary, intensive support in one building that disrupts disadvantage.

Frontyard aims to support young people holistically to meet their physical, emotional, and social needs with the end goal a pathway out of homelessness.

This role sits within Frontyard's Accommodation Program.

The program is a longer-term therapeutic housing option for young people that universal homelessness services have not been able to assist in breaking the cycle of homelessness they are experiencing.

The program works from a healing oriented, strengths-based framework and focuses on working with young people to reach their goals and exit the homelessness service system.

We are seeking people who are strong advocates for social justice that want to ensure positive outcomes for young people through going above and beyond to achieve sustainable outcomes.

If you are passionate about creating sustainable and supportive opportunities for young people and want to leave your mark on changing the status quo, then this is the role for you.


About the role:

The Accommodation Support Worker provides intensive support to young people who are accommodated at Frontyard.

The position is responsible for proactively engaging and supporting young people in a way that promotes their strengths and empowers them, to achieve their goals.

The position provides day to day assistance in running of the accommodation, maintaining a safe, positive and welcoming program environment and helping young people to achieve their goals.

Must be able to work across morning, afternoon and night shifts 7 days per week.

Duties include but are not limited to:

  • Work toward client goals, in partnership with Frontyard's case management, housing support and mental health teams, in partnership with young people.
  • Respond appropriately to young people presenting with difficult and challenging behaviours; managing crises and incidents.
  • Conduct risk assessments and create innovative and proactive responses to risks identified
  • Deliver programs and support in an accommodation setting that creates opportunities for young people to build their tools and skills for life.

Skills and experience:

Essential:

  • Tertiary qualifications in youth work, community development or social work or related qualification or extensive community sector experience.
  • A clear understanding of working within a key worker framework including intake, assessment and ongoing support processes.
  • Understanding or experience working with young people experiencing homelessness, including knowledge of trauma informed or healing oriented approaches.
  • Strong ability to actively and assertively engage young people with complex needs, particularly in an accommodation environment.
  • Excellent communication and problemsolving skills encompassing interpersonal, verbal and written, and negotiation skills.
Please refer to the position description for the full duties and key selection criteria

How to apply:

  • Applications should include a current CV and cover letter. You should also address the key selection criteria (if required).
  • Aboriginal and Torres Strait Islander people are encouraged to apply.
  • Applications close date 13 August 2023. _We reserve the right to interview and appoint prior to the closing date._

Our commitment to diversity:

Our commitment to safety:


MCM is committed to the safety of its clients and employees, taking a zero tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability.

All employees are required to comply with the Child Safe Standards.