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Accommodation Support Professional

2 months ago


Melbourne, Victoria, Australia Melbourne City Mission Full time
About the Role

The Accommodation Support Worker provides intensive support to young people who are accommodated at Frontyard. This role is responsible for proactively engaging and supporting young people in a way that promotes their strengths and empowers them to achieve their goals.

Key Responsibilities
  • Work toward client goals, in partnership with Frontyard's case management, housing support, and mental health teams, in partnership with young people.
  • Respond appropriately to young people presenting with difficult and challenging behaviors; managing crises and incidents.
  • Conduct risk assessments and create innovative and proactive responses to risks identified.
  • Deliver programs and support in an accommodation setting that creates opportunities for young people to build their tools and skills for life.
Requirements
  • Tertiary qualifications in youth work, community development, or social work, or related qualification, or extensive community sector experience.
  • A clear understanding of working within a key worker framework, including intake, assessment, and ongoing support processes.
  • Understanding or experience working with young people experiencing homelessness, including knowledge of trauma-informed or healing-oriented approaches.
  • Strong ability to actively and assertively engage young people with complex needs, particularly in an accommodation environment.
  • Excellent communication and problem-solving skills, encompassing interpersonal, verbal, and written, and negotiation skills.
What We Offer

Competitive remuneration package with salary packaging benefits available. Opportunity to work with a passionate team at Frontyard Youth Services, making a positive impact on those experiencing homelessness.