Accommodation Team Lead
3 days ago
Gateways Support Services is seeking a highly skilled and dedicated Accommodation Team Leader to join our team. As a key member of our leadership team, you will be responsible for leading a team of support staff and overseeing the day-to-day operations of our residential services.
About the Role:The Accommodation Team Leader will play a pivotal role in ensuring the well-being and quality of life for participants with disabilities. You will lead a team of support staff, ensuring personalized care and overseeing day-to-day operations to maintain a safe, inclusive environment. Through your guidance, residents will be empowered to live independently, fostering community belonging and promoting their overall health.
Key Responsibilities:- Liaise with stakeholders to ensure effective communication and collaboration.
- Monitor service performance and participate in evaluations to drive continuous improvement.
- Coordinate daily operations, promote our services, and support client decision-making.
- Address concerns and ensure policy adherence.
- Administrative tasks include record management, overseeing maintenance, conducting appraisals, handling reports, ensuring safety compliance, supervising staff, and representing the organization professionally.
- Sound computer skills, including the ability to open emails, perform online training, and record case notes on the client database.
- High level of emotional intelligence, with the ability to self-reflect.
- Excellent interpersonal and communication skills, verbal, non-verbal, and written.
- Demonstrated experience supervising support staff in a Disability Services (or similar) environment.
- Proven capacity to contribute to building a team, focused on high-quality service.
- Commitment to teamwork and accountability.
- Certificate IV in Disability, Community Services, or equivalent (desirable).
- NDIS Worker Screening Check (or willingness to obtain one).
- NDIS Workers Orientation Module.
- Valid Victorian Driver's License.
- Victorian Working with Children Check (employee status).
- Current First Aid & CPR certificate.
Please note that the successful candidate will be required to provide the necessary compliance documents.
Gateways Support Services is an equal opportunity employer and welcomes applications from diverse backgrounds, including individuals who identify as Aboriginal and Torres Strait Islanders, LGBTIQ+, and individuals with disabilities or culturally and linguistically diverse backgrounds.
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