Customer Service
2 weeks ago
Willed is an exciting start up making end-of-life planning simple, affordable, and accessible for all Australians.
At Willed, we know how devastating a poorly planned death can be. Using human-centred technology backed by exceptional customer service, guidance and care, we deliver a range of market-leading Estate Planning tools. Our services make it easier for our customers to deal with the practicalities of death - be it that of a loved one or their own.
Our ethos is to provide great service and great value for money - something we do by using technology wisely but bringing great interpersonal skills into every interaction.
If this ethos is one you share, you are the sort of person we want on our team.
About the OpportunityIn this role you will play a crucial role in ensuring our clients receive top-notch service while also providing administrative support to our office operations.
You will be the first point of contact for our clients, assisting them with inquiries, resolving issues, and guiding them through our services with empathy and professionalism.
Additionally, you will provide vital administrative support to various departments within the company, contributing to the smooth functioning of our operations.
It's all in a day's work when you're part of the team at Willed. Your responsibilities will include:
Responding promptly and courteously to client inquiries via phone, email, and live chat, providing accurate information and assistance.
Handling client requests with empathy and professionalism, ensuring timely resolution and client satisfaction.
Guiding clients through the process of creating Wills.
Assist in maintaining accurate client records and documentation, ensuring compliance with company policies and procedures.
Provide general administrative support to the office, including data entry and filing.
This position is Full-Time and based in Gardenvale, Victoria. From time to time, you may be required to represent Willed at tradeshows and events.
About YouYou have excellent communication skills, both verbal and written, with a strong ability to empathise and connect with clients. You are a team player who is ready to make this role your own and to be a true ambassador of the Willed brand.
You may have previous experience however this is not required as we will provide great on-the-job training.
You are:
Proactive and creative when it comes to problem solving
Very comfortable using computers in a work setting
Able to prioritise and multitask in a fast paced environment
Competent and confident with paperwork, process and completing digital forms. You also have a keen eye for detail.
A sense of professionalism and compassion, a growth mindset and a can-do attitude. We are a start up so flexibility is important
Professional and compassionate. You have a growth mindset and a can-do attitude. We are a start up so flexibility is important
What's in it for you?A generous remuneration package
The opportunity to work in a fast paced, growing startup environment
A supportive and collaborative work culture
Important and meaningful work, truly helping people when they need it
Great location in Gardenvale, near public transport, gyms and restaurants
Unlimited room for growth as the company expands
How to applyIf you are looking for a rewarding career, where you can make a difference, please apply now.
Send us a cover letter and your resume . Your cover letter should tell us a little bit about you and your experience, as well as why you'd like to join our team.
#J-18808-Ljbffr-
Customer Service Consultant
2 weeks ago
Mackay Regional, Australia Veritas Recruitment Group Full time4 weeks ago Be among the first 25 applicants We are currently partnering with a large global organisation in the consumer goods space. Our client is looking for a Customer Service Consultant to join their team on a permanent, full-time basis. In this role, you will be the frontline connection between customers and products. Your role will involve answering...
-
Customer Service Officer
2 weeks ago
Mackay Regional, Australia Woodforde Group Full timeYour OrganisationBased in the South Eastern Suburbs of Melbourne, you will be joining a leading global organisation to assist their Customer Service TeamThis company are part of a large global group with locations spanning across 50 countries and over 15,000 employees. Specialising within the manufacturing and security solutions space, they have a down to...
-
Customer Service Officer
2 weeks ago
Mackay Regional, Australia Metcash Trading Limited Full timeIf you are a people person and looking for a new challenge within a team that values respect, care, and teamwork, then we would love to hear from you.We are searching for a passionate Customer Service Officer dedicated to delivering outstanding customer support and enjoys being part of an energetic, close-knit team. The ideal candidate will have experience...
-
Customer Service Consultant
2 weeks ago
Mackay Regional, Australia Fitrec Full timeVictoria, AustraliaGreat customer service is essential at Core24 Clubs. As a customer service Consultant you will help members begin their journey towards becoming faster, stronger, and fitter versions of themselves.A Great Career Opportunity For The Right Person:Core24 Health Clubs5 Great clubs: Frankston, Frankston Sth, Carrum Downs, Somerville,...
-
Customer Service Representative
2 weeks ago
Mackay Regional, Australia North East Auto Group Full timeCustomer Service Representative / ReceptionistBuilt from the ground up over a quarter of a century and backed by family values, we're the one-stop auto shop that goes above and beyond for our customers.That's the Northeast experience.About the roleOur Head Office is the heart of our operation, and our team of two receptionists/Administration Assistants play...
-
Pt Customer Service Leader
2 weeks ago
Mackay Regional, Australia Food Lion Full timeAddress: USA-VA-Victoria-950 Main Street Store Code: Store 02104 Front End Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957.Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast, easy, flexible...
-
Customer Service Sales Support
2 weeks ago
Mackay Regional, Australia Ecodynamics Full timeWe are in search of an enthusiastic Customer Service Sales Support to enhance our dynamic team. This role, reporting to the Business Development & Marketing Manager, is crucial for managing sales inquiries, engaging with customers directly, and contributing to our sales strategy through meticulous research and development.Site Location: Keysborough,...
-
Automotive Resales Customer Service
2 weeks ago
Mackay Regional, Australia Manpower Australia Full timeOur client is a leading company in the Australian automotive remarketing services industry. We're currently seeking an enthusiastic Automotive Resales Customer Service Representative to join their Salvage Team in Altona North, VIC.Salary: $65,000 + SuperSchedule: Full-time, Monday to Friday in the office, with the possibility of working from home one day a...
-
Mackay Regional, Australia GrainCorp Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Transport & Customer Service Coordinator - North Laverton Employment Type: Permanent (Full Time) Business Area: Operations & Commercial Division: Operations Location: North Laverton, Victoria, AU About our team Auscol plays a critical role in...
-
Customer Service
2 weeks ago
Mackay, Queensland, Australia Bunzl Full timeFull time permanent position working 8:00AM to 4:00pm Monday to Friday Be part of a winning team that recognises and rewards success Join a certified Great Place to Work company A permanent position has become available at our Mackay Branch as a Customer Service Representative. Reporting to the Customer Service Team Leader, the key focus of this...
-
Customer Service
2 weeks ago
Mackay, Queensland, Australia BUNZL Full timeFull time permanent position working 8:00AM to 4:00pm Monday to Friday Be part of a winning team that recognises and rewards success Join a certified Great Place to Work company A permanent position has become available at our Mackay Branch as a Customer Service Representative. Reporting to the Customer Service Team Leader, the key focus of this role is to...
-
Customer Service
4 weeks ago
Mackay, Australia Bunzl Full timeFull time permanent position working 8:00AM to 4:00pm Monday to Friday Be part of a winning team that recognises and rewards success Join a certified Great Place to Work company A permanent position has become available at our Mackay Branch as a Customer Service Representative. Reporting to the Customer Service Team Leader, the key focus of...
-
Customer Accounts
2 days ago
Mackay, Australia Kinetic Full timeAbout us:Kinetic is Australia and New Zealand’s largest and most diverse bus operator, moving more than 100 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our team of over 7400 people and fleet of over 5000 buses.As a business who genuinely cares about our customers, our people,...
-
Customer Support Representative
2 weeks ago
Mackay Regional, Australia Veritas Recruitment Group Full timeGet notified about new Customer Support Representative jobs in Australia. 2,000+ Customer Support Representative Jobs in Australia Adelaide, South Australia, Australia 2 weeks ago Entry Level Customer Service Specialist (@ Hnry) Melbourne, Victoria, Australia 3 days ago Customer Service Representative - Banking Cannington, Western Australia, Australia Be an...
-
Customer Contact Officer
2 weeks ago
Mackay Regional, Australia Millennium Hotel & Convention Centre Kuwait Full timeLocation: Box Hill, Victoria (Initial Training), Hybrid Working Conditions (1 day per fortnight in office)About Us: Serco is a leading provider of Customer Service for multiple Federal Government clients in Australia, dedicated to delivering exceptional services and experiences to their customers.With a commitment to innovation and customer satisfaction, we...
-
PT Customer Lead
2 weeks ago
Mackay Regional, Australia Food Lion Full timeAddress: USA-VA-Victoria-950 Main Street Store Code: Store 02104 Front End Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast, easy, flexible...
-
customer experience specialist
2 weeks ago
Mackay Regional, Australia Ecologyst Full timeCustomer Experience Specialist - Victoria, BC The Customer Experience Specialist is our first touch point for many customers and members of our community. In this role, you will assist with customer service, shipping & receiving, and inventory organization. As a key member of the CX team, you will own our online order fulfillment and troubleshoot pinch...
-
Customer Care Representative
2 weeks ago
Mackay Regional, Australia Thermo Fisher Scientific Inc. Full timeJob DescriptionAbout usThermo Fisher Scientific Inc. is a leading company in the field of science, striving to make the world Healthier, cleaner and Safer. Our aim is to empower our clients to achieve their goals efficiently. Whether it's advancing life sciences research, tackling complex analytical obstacles, enhancing patient diagnostics and treatments, or...
-
Service Advisor
2 weeks ago
Mackay Regional, Australia North East Auto Group Full timeBrought to life over a span of twenty-five years and upheld by core values, we are the go-to destination for all things automotive, exceeding expectations for our clientele.Role Overview:Join our team at Adelaide Isuzu, Hampstead Gardens as a Service Advisor, playing a key role in delivering top-notch customer service to individuals bringing in their...
-
Service Manager
2 weeks ago
Mackay Regional, Australia North East Auto Group Full timeAlice Springs, Alice Springs & Central Australia NT Built from the ground up over a quarter of a century and backed by family values, we're the one-stop auto shop that goes above and beyond for our customers.That's the Northeast experience. About the roleThe Northeast Auto Group is expanding again.... and this time we are coming to Alice SpringsOur BRAND...