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Customer Service Consultant

3 months ago

Mackay Regional, Australia Fitrec Full time

Victoria, Australia

Great customer service is essential at Core24 Clubs. As a customer service Consultant you will help members begin their journey towards becoming faster, stronger, and fitter versions of themselves.

A Great Career Opportunity For The Right Person:

Core24 Health Clubs

5 Great clubs: Frankston, Frankston Sth, Carrum Downs, Somerville, Mornington.

Great customer service is essential at Core24 Clubs. We have positions available across all our Clubs. As a customer service consultant you will help members begin their journey towards becoming faster, stronger, and fitter versions of themselves.

Certificates 3 & 4 in Personal Training Traineeships are available.

What will we do for YOU?

  • You will receive the latest and most up-to-date training and support in the development of your customer service, sales skills & leadership skills including the potential to access our emerging leaders' program.
  • On-the-job training - Certificate 3 in personal training traineeship.

Attributes that we are seeking include:

  • Customer Service Focus
  • Passion for Health and Fitness and a healthy lifestyle
  • Ability to work independently and in a team
  • The ability to build trust and rapport,
  • A desire to help people achieve their goals
  • A passion for learning and a desire for growth
  • Enjoys driving to achieving sales targets
  • A need to be the best that you can be
  • This is a full-time position with the ability to work flexible hours and rotating shifts
  • Have your own transport
  • Previous experience in gym and or sales is desirable but not essential.
  • Can-do attitude, reliability and personal presentation are most important.

What we offer:

  • Fortnightly pay + generous uncapped monthly commission
  • Gym Membership + weekly PT sessions are provided
  • Ongoing weekly training with one of Australia's leading customer service, sales and leadership mentors.

In this role you will:

  • Meet and greet members
  • Help people achieve their health and fitness goals
  • Sell memberships
  • Achieve sales targets and budgets
  • Assist members with enquiries
  • Consult with customers by phone and in person
  • Set appointments & follow them up (enquiries/referrals)
  • Follow systems and processes
  • Cover all aspects of Club Operations, Sales & Front Desk

Apply Now

If you think this position is for you, please send a resume and cover letter via the link below.

Don't have an active FITREC PRO registration? Apply via HealthyPeople .

What is FITREC?

Our key role is to provide a platform to recognise qualified fitness professionals.

You'll need a relevant fitness qualification to be FITREC registered.

FITREC is now providing certificates of Gym Instructing and Personal Training for undergrad students.

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