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Headspace Client Services Officer

3 months ago

Central Coast, Australia NSW Health Full time

Employment Type:
Permanent Full Time, Permanent Part Time, Casual

Position Classification:
Administration Clinical Support Officer Level 3

Remuneration:
$ $32.57 per hour

Hours Per Week:
up to 38

Requisition ID:
REQ409526

This recruitment may be used to fill future positions via an eligibility list for permanent, full time, part time, temporary and casual positions.
headspace is seeking Casual Client Services Officers for various positions across Gosford, Lake Haven and Wyong sites. This role will see you working collaboratively in a multi-disciplinary healthcare team to deliver exceptional customer service and administrative outcomes within the headspace service platform

About You

  • You have demonstrated administrative experience supporting GPs and/or Private Allied Health Providers.
  • You are highly organised and can prioritise work to meet deadlines.
  • You have highly developed communication skills, in particular excellent telephone and customer relations skills.
  • Current Drivers Licence and willingness to travel to other locations within the District as required.

What you'll be doing


The Client Services Officer (CSO) role is responsible for the provision of effective and efficient administrative support within the headspace service platform.

The role also has a key responsibility in engaging and supporting young people and their families entering into the headspace service.

The position exists within a fast paced environment consisting of multiple demands, including young people experiencing multiple and complex challenges, and requires a flexible, strengths based and professional approach.

This role will rotate across the headspace Gosford, Lake Haven and Wyong sites depending on the needs of the service.

Some after hours work may be required on occasion. CCLHD is an Equal Employment Opportunity Employer committed to diversity and social inclusion.

Where you'll be working


As the leading healthcare provider in the region, Central Coast Local Health District is well known for its cutting-edge patient care and exceptional community services.

CCLHD provides the community with a caring, comprehensive and patient-centred environment dedicated to improving the patient journey.


We offer our staff competitive benefits such as salary packaging, a monthly day off, paid maternity and parental leave, flexible work arrangements and professional development programs.


Stepping Up Website
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Need more information?
1) Click here for the Position Description

**Applications Close: Monday 3 July 2023 at 11:59 pm