Family Support Worker

2 weeks ago

Nudgee, Queensland, Australia Family Services (Foster Care Nudgee and Logan) Full time

About the role

  • The New Families Program currently have a vacancy for casual Family Support Worker to join our New Families team located in Nudgee. This position is a Permanent Parttime role offering 40 hours per fortnight. The 40 hours will be made up 5 x 8 hours shifts across a 24hour period Monday to Sunday including midnight to 8am shifts.
  • We are seeking a passionate and caring Family Support Worker to support mothers to develop appropriate parenting and living skills that enable them to gain confidence in caring for their babies. You will build and maintain relationships with mothers, role model expected behaviours and support personal skill development. The role will be responsible for contributing to the provision of a safe and supportive environment for vulnerable mothers and their babies in the Mercy Community Intensive Support House where mothers and their babies reside for up to three months to complete a parenting assessment. These mothers are involved in the statutory child protection system.
  • This position offers a competitive hourly rate of $34.04 to $35.77 plus superannuation (dependent on qualifications and experience). You can also increase your takehome pay by salary sacrificing and other benefits available within our Enterprise Agreement.

To be eligible for this position you will require:

  • Hold a Certificate III (or higher) in Community Services or related discipline.
  • Demonstrated knowledge of the issues affecting clients of the program, including intergenerational trauma, domestic and family violence, mental health, homelessness, childhood sexual abuse and substance misuse.
  • Understanding of or ability to rapidly acquire knowledge of infant and child development, attachment and bonding and safe parenting practices in line with those recommended by the World Health Organisation and Breast-Feeding Association.
  • Demonstrated interpersonal skills and the ability to produce clear, accurate and concise written case notes and reports, meeting preset timeframes.
  • The ability to work unsupervised with vulnerable mothers and babies, providing guidance, supervision and support.
  • You must hold a current Provisional Green (P2) or Open Driver's License. You will also hold or be willing to obtain a Working with Children Check (Blue Card) and Police Check along with and any other legislatively required personal history screening as required.
  • Evidence of current vaccination against Whooping Cough or willingness to obtain prior to commencement.

Why choose to work at Mercy?

  • Mercy Community appreciates the important work that each person contributes to the success of our programs and services.
Being part of the Mercy team, means you have access to some fantastic benefits, such as we:

  • Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need
  • saving you up to $144 if you need both cards
  • Provide you and your immediate family free, professional and confidential counselling services. This includes specialised First Nations counsellors.
  • Provide the opportunity to increase your take home pay through the use of salary sacrificing and other packaging benefits up to $18,550 per annum is available to take advantage of
  • Provide access to novated leases for a vehicle to help reduce your taxable income.
  • Depending on your role, you may also be eligible:
  • For annual influenza and/or other vaccination reimbursements
  • To receive pay bonus' of $500 for successful employee referrals
  • To cash out or purchase annual leave and to
- take advantage of extra leave entitlements

  • We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to plenty of other career pathways and opportunities in the broader Families and Young People programs, or in other programs and services across Mercy.
    About Us


Mercy Community is a Catholic not-for-profit organisation, compassionately inspiring and supporting people to live hopeful, connected lives within inclusive communities.

We support families and young people, people living with a disability, and older people, and live by our values of Compassion, Integrity, Dignity and Empowerment.

We, and the Sisters of Mercy Brisbane Congregation before us, have been providing services and support for over 150 years and our team operates across a network that encompasses urban, rural and remote communities.

Please visit our website to find out more about our dedicated team and the work we do.

  • Mercy Community is committed to Safeguarding taking actions to promote and ensure the welfare of children and adults at risk, protect them from abuse or neglect and supporting an awareness of whole community responsibility to help and protect all in need._

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