![ReturnToWorkSA](https://media.trabajo.org/img/noimg.jpg)
Capability Manager
1 week ago
What's in it for you?
- Excellent organisational culture
- Flexible working conditions
- Extensive corporate wellbeing program, including a free gym onsite
- Broad salary sacrificing options
- Competitive salary including annual leave loading
- Discounted corporate private health insurance
- Modern office in the CBD
The Opportunity:
We are looking for a Capability manager to join our dynamic and growing insurance team at ReturnToWorkSA.
This role will lead the implementation and evaluation of the Insurance Capability framework aimed at improving the overall work injury insurance service capability in the scheme.
The role:
- Identify gaps and opportunities to improve scheme capability
- Understand, analyse and develop strategies to reduce turnover and improve tenure
- Develop and maintain training programs to build service capability and consistency across agent and RTWSA
- Engage with relevant business units and people to develop supporting tools
- Develop multiple learning delivery channels and forums to support effective training
- Engage with Legal Services Manager, legal providers, regulation and scheme support to ensure key learnings are incorporated into training materials and program
- Implement, promote and monitor effectiveness of initiatives aimed at improving service
- Ensure consistent and fair advice is provided that supports the objectives of the Act
- Welldeveloped people leadership and management skills
- Proven ability to engage across multiple business units, cooperate and jointly problem solve
- Strong understanding of risk management
- Strong digital literacy and experience in leading people through technological transformation (Desirable)
- Demonstrated high level commercial acumen and financial literacy
- Highly researched, analytical and ability to problem solve
- Ability to lead change programs
- Working knowledge of the South Australian workers injury insurance environment
- ReturnToWorkSA is an equal opportunity employer, valuing difference and embracing diversity._
What we offer:
Further Information:
Please view the attached position description for further information.
Capability Manager - Insurance - Claims Capability -
How to apply:Please submit a cover letter demonstrating your key capabilities and experience supported by your current resume.
Applications to be addressed to Declan Collins, Chief Operating Officer by 24 May 202- The South Australian public sector promotes diversity and flexible ways of working, applicants are encouraged to discuss the flexible working arrangements for this role.
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