Relationship Manager

1 week ago

Adelaide city centre, South Australia Chubb INA Holdings Inc. Full time
Chubb is the world's largest publicly traded property and casualty insurer.

With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.


Chubb Australia is currently experiencing a period of accelerated growth, and as we continue to excel and make our mark in the local market, we are looking for high potential individuals to join our dynamic and fast paced team.

Your Role

This role forms a critical part of Chubb Australia's SME and Middle Market segment. You will be a 'go-to' person at Chubb, with responsibility for the development and execution of relevant distribution strategies.

You will responsible for generating new business and meeting production targets; by servicing an allocated panel of brokers, utilising internal reports and adhering to a visitation schedule; across Chubb's Middle Market, Small Commercial and Personal Lines product suite.

Your Responsibilities

Achieve allocated Sales Targets and KPI's for all product lines
Manage existing producer relationships through active communication
Facilitate training sessions and presentations to brokers on underwriting appetite and understanding Chubb systems and platforms
Be a leader in the use of Microsoft Dynamics by logging broker visitations, managing and updating your pipeline and to provide detailed analysis and reporting to your broker panel
Manage internal stakeholder expectations in line with campaign or broker targeted direction. Directions will be defined and communicated by the relevant Product leader
Coordinate Whole-of-Account opportunities, working closely with Underwriters to convert these opportunities
Be across and have an in-depth understanding of the Distribution Strategy, including strategies for Cluster Groups, Distribution segments and individual brokers
Develop and execute broker Key Account Plans

Qualifications:

Your Skills & Experience

Commercially aware, with a clear customer focus.

Excellent planning, project management and communication skills.

Exercise initiative and act proactively to drive and manage a range of distribution initiatives.

A self-starter, capable of working in a team or independently.

Able to travel to metropolitan and regional areas for broker engagements, Professional Development days and broker conferences, as required.


At least five years' experience across a broad range of Insurance products and services and/or marketing and communications, ideally in financial and professional services.


Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued.

We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally.

Some additional benefits offered include a flexible working approach via our "My One Thing" initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

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