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Administration Officer

3 months ago

Ipswich, Australia Education Full time

This temporary vacancy is open to Expressions of Interest and any extensions to this appointment will not exceed 12 months.


Your role:
As the Reception officer you will

  • Contribute to the effective and efficient management and administration of the school by providing a high level of confidential administrative and secretarial support.
  • Manage all incoming calls and ensure all missed calls / phone messages are recorded
  • Manage all visitors to the College and ensure all sign in requirements are meet

Responsibilities include:

  • Manage high volumes of incoming phone enquiries, direct calls and walkin enquiries appropriately, including managing complaints, providing information, problem solving and facilitating parent contact.
  • Meet, greet and sign in visitors to the school using Visitor Register Software.
  • Enrol students in OneSchool.
  • Manage incoming and distribute outgoing mail including organising couriers.
  • Make appointments for the Executive and Extend Executive team
  • Maintain mail register and reconciliation of postage invoices.
  • Provide exceptional customer service to both internal and external stakeholders.
  • Assist with updating first aid records
  • Facilities Hire management
  • Evacuation Box secondary
  • Assist students as required
  • Assist the Business Manager with administration support
  • Maintain strict confidentiality as per the Code of Conduct for the Queensland Public Service.
  • Other duties as requested by the Executive Team
  • Maintain photocopier room and stationery supplies
Please refer to the attached role description for any mandatory requirements for this position.

To Apply:

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history).
  • Attach a 1page written statement in response to the attached role description.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applicants need to be a current Queensland Government employee to be eligible to apply.
Applications from recruitment agencies will not be accepted.

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.
This work is licensed under a Creative Commons Attribution 3.0 Australia License.