Customer Service Officer

2 weeks ago


Sydney, New South Wales, Australia Labourpower Recruitment Services Full time
Greenacre Location

  • Monday to Friday 8.00am4.30pm
- $60,000 salary plus super
- previous experience in the furniture distribution industry an advantage

  • Easy access and on site parking available


We are currently seeking an experienced Administrative assistant to support the daily operational needs of a large furniture manufacturing and distribution business.


Primary Roles and Responsibility

  • Provide a superior customer service experience with a positive attitude
  • High level administrative skills
  • Respond to customer enquiries and action accordingly
  • Ensure that requests for assistance are directed to the appropriate staff member in a timely manner
  • Perform general typing and administrative assignments including scanning filling, and data entry as and when required
  • Maintain a good working relationship with the management and staff
  • Handle initial customer inquiries and complaints before passing on further
  • Communicate effectively and courteously with all employees and external customers
  • Provide clerical support to accounts department and management
  • Assist with the ordering of stationery and office items as and when required
  • Any other duty as reasonably directed

To be successful you will need to demonstrate:

  • High level Customer service skills
  • Problem solving and troubleshooting skills
  • Working knowledge of data and administrative practices and procedures
  • Strong knowledge of MS Office programs
  • Ability to work independently and unsupervised
  • Be a proactive team member with a dynamic and committed work ethic
The post Customer Service Officer appeared first on Labourpower.

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