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Hotel Duty Manager
3 months ago
Location:
Newcastle/Maitland/Hunter Regional NSW AUSTRALIA
We are looking for a very strong Front Office Duty Manager who possesses a vibrant switched on personality to work in an upmarket boutique hotel.
This position will report directly to the General Manager, the Front Office Duty Manager brings new and exciting ideas to create exceptional experiences for the hotel's guests.
Some duties include:
- Anticipating and attending to guest's needs during peak service periods.
- Lead & support a service focused team, overseeing all aspects of the day to day operation.
- Develop a strong team by implementing effective inductions, ongoing training, delegation and feedback.
- Communicate effectively, with the ability to maintain policies, procedures, and be the ultimate liaison and ambassador for the hotel.
- Stay on top of systems and procedures, including cash handling, payments and the PMS reservation system.
- Assisting with FIT and group reservations,
- Effectively manage guest feedback and handle complaints.
- This role will have a huge focus on staff, guest and stakeholder management and planning.
- Having a hands on approach, this position may include working a range of shifts on the front desk including AM, PM and Night Shifts.
If you are a Professional and personable, with excellent communication skills and a can-do attitude please get in touch with us as our client's venue is truly a special hotel experience.
- Position mentioned above is Full Time & Permanent
- Great Salary Package available on offer + Super
At this time, Applications are not being accepted or considered by any Overseas Applicants who are not currently living in Australia with full unlimited working rights.
Armando Daniel
DKP Recruitment
Senior Hospitality Specialist
Job Types:
Full-time, Permanent
Salary:
$70,000.00 per year
Benefits:
- Salary packaging
Schedule:
- 8 hour shift
- Afternoon shift
- Evening shift
- Monday to Friday
- Rotating roster
- Weekend availability
Ability to commute/relocate:
- Newcastle, NSW 2300: Reliably commute or planning to relocate before starting work (required)
Licence/Certification:
- First Aid Certification (required)
Work Authorisation:
- Australia (required)
Work Location:
In person