Facilities Administration Assistant

2 weeks ago


Pymble, New South Wales, Australia Pymble Ladies' College Full time
The role


Managing a busy front administration reception and help desk, the Facilities Services Admin Assistant is the first line of contact for all stakeholders who would like to engage with the Facilities team.

The role provides support and assistance in handling and triaging enquires and requests and ensures jobs are logged and managed through the facilities management ticketing system.

Our kind of team member

We are looking for a dynamic team member who thrives in a fast-paced environment.

The ability to build rapport and strong relationships both internally and externally is key to the smooth running of this department.


Our Facilities Department would like to foster a welcoming environment and ensure that each and every interaction is a friendly and positive one.


Your ability to work to tight deadlines whilst ensuring attention to detail is critical to the success of this position.

The ability to look at processes and procedures and suggest new and innovative ways to work will be fostered and encouraged.


You will demonstrate the following attributes and capabilities:
Previous experience in a similar role, preferably in a facilities, property services or an educational setting.
Demonstrated ability to provide excellent customer service.
Detail-oriented and proactive, with the ability to anticipate needs and resolve issues efficiently.
Ability to work collaboratively within a team environment.
Strong organisational and multi-tasking skills, with the ability to prioritise effectively.
Excellent interpersonal oral and written communication.
Demonstrated ability to display initiative, contribute new ideas and introduce process improvements.
Intermediate to advanced Word/Excel.
Experience with a ticketing system is desirable but not essential.
Ability to demonstrate professional conduct and discretion at all times.
Your kind of workplace

Pymble people are at the heart of what the College offers its students.

That's why every teacher, professional services and co-curricular staff member is valued for being the person they are, for the quality of their work, for their diverse contribution and for their wins - big and small.

We express our appreciation in many ways, including through recognition programs, story sharing, celebrations, feedback and competitive remuneration.

We treasure our caring, collegiate community, which Pymble people often refer to as the 'Pymble family'.

We also appreciate that our family is not the only one in the lives of Pymble people, so we 'walk the talk' when it comes to supporting work-life balance, providing family benefits and contributing to community connections.

Your kind of benefits

The salary for this role is set at $80,000 plus super.

We offer a range of benefits, including:
professional development support
access to our Aquatic and Fitness Centre, with free Yoga and Pilates classes
daily morning tea
discounted school fees (where applicable)
a dedicated Staff Wellbeing team and regular social events, and
easy access with close public transport and onsite or nearby (street) parking.


We also provide a wide range of opportunities for Pymble people to grow personally and professionally, including through growth strategies, training and professional development, career progression, access to technology and resources, and health and wellbeing opportunities.

Our kind of process

Pymble Ladies' College is an Equal Opportunity Employer. We are committed to creating a workforce which represents the diverse society in which we live. Aboriginal and Torres Strait Islander people are encouraged to apply.

We acknowledge the Durramurragal people as the traditional custodians of the land on which our College is built.

We pay respect to elders past, present and future recognising the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.

APPLICATIONS CLOSE 3.00PM MONDAY 7 AUGUST 2023

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