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Reception Manager

3 months ago

Rockhampton, Queensland, Australia Ausdocs Holdings Group Full time

Medical Administration (Healthcare & Medical)

CQ Medicentre is seeking a Full Time Reception Manager to join our busy Practices to provide leadership and operational management to a team of Receptionists.

The Reception Manager will be responsible for the day-to-day supervision of reception and associated administrative functions. This opportunity includes managerial duties across two busy medical practices, both situated in Rockhampton. Both Practices provide a full range of general practice services in well-equipped facilities, using modern software and programs.

Tasks and responsibilities include:

  • Provide leadership and effective management to a team of receptionists
  • Apply practice policies, standards and guidance
  • Assist with complaint processes
  • Assist in the assessment and evaluation of systems and processes within the Practice
  • Supervision, training and education of reception staff
  • Oversee and delegation of daily tasks
  • General reception and administrative tasks
  • A commitment to Quality Improvement, Risk Management and the accreditation process
  • Ensuring privacy policies, health and safety and other Practice policies are met
  • Commitment to professional development
  • Support the Practice Manager in day-to-day operations
  • Remuneration will be variable based on experience and qualifications
  • Supportive and inclusive team environment
  • Opportunities for professional development
  • Onsite training program

Experience and attributes

  • Proven leadership and management experience
  • Exceptional communication, organisational and time management skills
  • Ability to work in a fast-paced and dynamic environment
  • Ability to work as part of a team and autonomously
  • Caring and collaborative approach to patient care
Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

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