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Healthcare Reception Specialist
2 months ago
Deliver Exceptional Patient Care
Engaging and fulfilling role in medical administration
Opportunities for personal and professional growth
About Central Queensland RadiologyCentral Queensland Radiology (CQR) is a dynamic and forward-thinking radiology provider committed to excellence in patient care across Queensland, encompassing areas from Northern Brisbane to the Sunshine Coast and Central Queensland. As part of the Integral Diagnostics group, we are among the largest radiology service providers in Australia.
About Your RoleCQR is seeking a dedicated Medical Receptionist to enhance our bustling front desk operations. In this role, you will provide exceptional customer service to patients scheduling and attending appointments at our comprehensive facilities, which offer a range of services including X-ray, Ultrasound, and MRI.
Key Responsibilities- Be the welcoming face of the practice, greeting patients at the front desk.
- Manage cash transactions and process patient accounts, including Medicare and health fund claims.
- Participate in staff meetings and engage in training sessions to enhance your skills.
- Adhere to established procedures, policies, and regulations that govern the position and the Radiology Department, including workplace health and safety standards.
- Communicate effectively with referrers, physicians, and patients regarding the delivery of medical results.
- Experience in medical, dental, allied health care, hospital, or radiology front desk roles is highly valued.
- Ability to comprehend medical terminology.
- Familiarity with booking systems and proficient computer skills.
- Strong presentation and exceptional communication skills, with a focus on patient care.
- Demonstrated integrity, respect, and professionalism in all interactions.
- A career with a leading healthcare provider that values employee contributions.
- Paid parental leave, discounted health insurance, and salary sacrifice options available.
- Access to the latest technologies and an innovative workplace culture.
- Regular social events and a supportive team environment.
- Uniforms provided and job security.
This position offers full-time hours, with shifts scheduled between 6:30 AM to 8:00 PM from Monday to Thursday and 6:30 AM to 5:30 PM on Fridays. Weekend shifts may be required on occasion.
Interested?To express your interest in this role, please visit our candidate portal. If you are not yet registered, submit your resume through the application process. Please note that a police check will be necessary for the successful candidate.
We encourage applications from Aboriginal and Torres Strait Islander Australians with relevant skills and experience.
