Business Analysts

2 weeks ago

Milton, Queensland, Australia Yourtown Full time

yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.

yourtown helps children and young people realise they have the ability to tackle whatever life throws at them. We help them to believe in their unique strengths, tenacity and self-determination. We recognise the courage and determination of children and young people when they reach out to yourtown for support.

Realise your potential at yourtown

your opportunity

Based at our easily accessible site in Milton, next door to Suncorp stadium, you will be a key player in facilitating successful business change initiatives and you will help to define business problems and solutions via in-depth investigation and gathering of technical and non-technical information. You will confidently use qualitative and quantitative techniques to assess what is working or not, create solutions that improve processes, and provide insights on becoming more efficient. Permanent and contract positions available.

In this position, you will:

  • Contribute to a multi-disciplinary project team to understand, map, validate and document business requirements including modelling business processes and identifying opportunities for process improvements
  • Supporting business transformation and help to establish change by collaborating with project sponsors to determine project scope and vision.
  • Identify project stakeholders and establishes customer classes, as well as their characteristics.
  • Analyses and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
  • Demonstrate an understanding of and meet the requirements of the position and all performance expectations including maintaining currency of knowledge regarding relevant legislation, professional practice and emerging trends to ensure advice is current and effective.
  • Participating in other duties and cross-functional teams as may be required in order to achieve efficient and effective yourtown services.

what we are looking for

You will be innovative, positive, flexible, results-driven and enjoy taking ownership of tasks through to completion. In addition, you will also possess:

  • Bachelor's degree in an area such as business, finance or information technology
  • Minimum of five years of related work experience
  • Proven experience with business and technical requirements analysis, elicitation, modelling, verification, and methodology development
  • Demonstrated project management skills and project management software skills, including planning, organising, and managing resources
  • Working knowledge of Microsoft and Project Management software
  • Knowledge and some experience of change management methodologies ie PROSCI, CMI, LEAN

your benefits

When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo.

Your employment experience will include:


• salary sacrifice options to increase your take home pay

• access to Paylab to help you save on everyday items like groceries, pharmaceutical, automotive services, as well as things like clothing, books, electricals, furniture, and even holidays

• opportunities for internal and external professional development

• free access to LinkedIn Learning including over 16,000 learning modules

• a genuine focus on employee health and wellbeing

• your Wellness program includes free access to Calm & Centr Apps

• access to free and confidential counselling sessions for you and members of your immediate family

• access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations

• an environment that genuinely values diversity and cultural capability and is an equal opportunity employer

how to apply

If you believe in the power of young people and in yourself, join team yourtown and have an amazing impact on the lives of young people, their families, neighbourhoods and the wider community in Australia.

To apply, and for a full Position Description please visit:

Contact: Kerry Smith | Talent Acquisition Specialist |

Applications close

yourtown has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all, for all.

yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.

"In our team we value diversity, inclusivity and people who want to make a difference"

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