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Venue Operations Officer

3 months ago

Sydney, New South Wales, Australia APG Workforce Full time

Pay Rate:
$ Super Per Hour

  • Government Role


 Location
  • Sydney CBD


APG Workforce are currently looking for a Venue Operations Officer for a 2-month contract Government Sector based in Sydney CBD.


Start Date:

ASAP

End Date: 15/02/2023 + possible extension

Pay Rate:
$ Super Per Hour

Location:
Martin Place
Sydney CBD

Primary purpose of the role

The Venue Operations Officer supports the management of the space portfolio and services provided in order to ensure a high standard of customer service is delivered and that the available space is utilised to its full potential.

The role of Venues Operations Officer is part of Treasury's Facilities Management team and supports venues utilised by both NSW Treasury and the Department of Premier and Cabinet (DPC).

The role ensures the smooth delivery of day-to-day meeting room operations, associated meeting room services as well as supporting the overall operations of Treasury's facilities management function

Key accountabilities

  • Undertake a full range of venue operation activities for the shared meeting rooms for the Department of Premier and Cabinet, Treasury, Cabinet Secretariat and Secretary. Act as a professional liaison to all stakeholders effectively addressing all enquires and requirements in an efficient and informed manner to ensure the highest of client service levels are maintained
  • Performance of diverse admin activities within a highvolume business environment, including providing an informed service desk function identifying & providing appropriate actions in a professional reasoned manner, and managing compliance with public record keeping regulations. Contribute to agency operations by providing effective admin support services in a time critical environment to requesting stakeholders
  • Assist in maximising space utilisation through usage analysis, and provide recommendations on improving service requirements around the meeting rooms and shared spaces
  • Organise meetings, conferences or seminars and provide advice to stakeholders regarding efficient event layout, preparations and procedures
  • Experience and sound knowledge of room booking systems, Microsoft Office software and AV equipment
  • Organise and perform daily room adjustments including set up/down of furniture, operable walls and catering
  • Provide support to the Concierge Manager on the ongoing management of the 52MP facilities. Responsible for the efficient management and reporting of meeting room supplies, including identifying potential improvements or cost saving opportunities
  • Manage/coordinate contractors or other stakeholders performing works or activities. Includes shared responsibility for WHS management. Proactively identify and report any issues representing a risk to the facilities, business or stakeholders and determine and implement the appropriate initial response