Venue Operations Assistant

1 week ago

Sydney, New South Wales, Australia Cliftons Venues Full time
Assistant Venue Manager

At Cliftons, we pride ourselves on being more than just venues for corporate gatherings and training sessions. We are your comprehensive partner for all collaboration needs, whether in-person at our modern facilities, virtually through our advanced event technologies, or a blend of both. Our mission is to deliver exceptional corporate event experiences with cutting-edge technology, reliable internet, and outstanding venue services, making global event execution seamless.

Role Overview

We are on the lookout for an Assistant Venue Manager (AVM) to play a crucial role in the operations of our venues. In this position, you will collaborate closely with the Venue Manager (VM) to ensure flawless event execution, operational efficiency, and a strong emphasis on team management. Our event delivery services are varied and customized for our long-standing clientele, ranging from corporate training sessions to strategic planning days, team-building activities, examinations, and corporate cocktail receptions. Each day will bring new challenges and opportunities, ensuring that no two days are alike in this dynamic role.

Your daily responsibilities will include:

  1. Assisting in the management of both front-of-house (FOH) and back-of-house (BOH) operations alongside the VM, focusing on areas such as facility maintenance, guest reception, and room configurations.
  2. Overseeing catering services, which includes contributing to menu planning, monitoring inventory and cost management, ensuring compliance with workplace health and safety regulations, and supervising food presentation.
  3. Supporting the VM in managing a diverse team, including scheduling and training, to uphold high service standards.
  4. Acting as the Venue Manager in the VM's absence, ensuring operational continuity.
  5. Addressing client inquiries and resolving any issues that arise on event days.
  6. Effectively managing client feedback and implementing improvements as necessary.
Candidate Profile

We encourage applications from individuals of all backgrounds. Ideally, you will have prior supervisory experience in corporate events or functions, whether as an assistant venue manager, event supervisor, or banquet supervisor, and are seeking a role with more hands-on leadership responsibilities.

Key qualifications include:

  • A solid understanding of scheduling, workplace health and safety, and food safety protocols.
  • Strong planning and prioritization abilities.
  • Capability to provide direction and delegate tasks effectively.
  • A commitment to delivering customer-focused solutions.
  • Excellent communication and interpersonal skills.
  • A proactive approach to embracing new opportunities and challenges with enthusiasm.

Qualifications in Hospitality or Event Management are advantageous.

Why Work With Us?

Recognized as one of the top workplaces in Australia and New Zealand, we are a forward-thinking organization that values contributions from our team at all levels. Our 380 team members are essential in fostering an inclusive workplace and creating remarkable experiences for our clients and each other. We embody our FLIPIT values – Fun, Leadership, Integrity, Passion, Innovation, Teamwork.

You will be part of a friendly and supportive team, working a flexible schedule primarily during business hours, with occasional weekend and evening events.

Benefits of employment include flexible working arrangements (including a paid break before your shift and personal days), a welcoming and approachable management team, regular celebrations and company events, ongoing professional development, and opportunities for career advancement.

To apply, please submit your cover letter and CV outlining your suitability for this position.

The safety and wellbeing of our team members are paramount, which is why Cliftons has implemented a vaccination requirement against COVID-19 for all employees.

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